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ActiveCampaignvsBrevo

TL;DR

ActiveCampaign sells automation depth and is priced in tiers with hard feature gates: Starter at $15/month gives one user and only 5 actions per automation, Plus at $49/month unlocks 25 active goals, Pro at $79/month adds 3 users and advanced segmentation, and Enterprise at $145/month adds premium segmentation, custom objects, SSO and a dedicated account team. Brevo starts lower (EUR 7/month Starter) and gives you SMS, WhatsApp, push, live chat, chatbot and a CRM in the same subscription, with unlimited-ish sending governed by volume. Buy ActiveCampaign when the automation map is the product. Buy Brevo when you need several channels and a sales inbox without stacking subscriptions.

ActiveCampaign's ladder is unusually explicit about what each tier withholds. Starter includes 5 actions per automation and a limited version of Active Intelligence, Plus moves to 25 active goals with standard segmentation, Pro adds 3 users, advanced segmentation and 200 active goals, and Enterprise adds 5 users, premium segmentation, custom objects, attribution, SSO and a dedicated account team. All tiers bill annually at the listed starting prices for 1,000 contacts.

Brevo's ladder is about volume and channels rather than automation ceilings: Starter at EUR 7/month, Standard at EUR 15/month, Professional at EUR 499/month, Enterprise by quote, with SMS, WhatsApp, push, chat and CRM available across the platform. Both vendors include a free entry: ActiveCampaign a 14-day trial with a 30-day money-back guarantee, Brevo a free plan that sends up to 300 emails a day. The decision is usually about which constraint bites first. If your automations are the money-maker, ActiveCampaign's tier gates will force an upgrade eventually; if your constraint is doing email, SMS and support from one vendor, Brevo's breadth avoids that upgrade entirely.

Pros & cons

👍 ActiveCampaign Pros

  • Automation is the product: unlimited automation actions from Plus upward, with 5 actions per automation on Starter and no action ceiling on higher tiers
  • Tier structure is published with real gates - users (1 on Starter, 3 on Pro, 5 on Enterprise), goals (15, 25, 200, 200) and AI access (limited on Starter and Plus, full from Pro)
  • Pro tier adds advanced segmentation, landing pages, predictive and conditional content, and attribution and conversion tracking
  • Enterprise adds custom objects, SSO, custom user permissions and a dedicated account team
  • 1,000+ integrations listed, including Shopify, WordPress, Slack, Stripe and Salesforce
  • 14-day free trial and a 30-day money-back guarantee rather than a permanently limited free plan

👎 ActiveCampaign Cons

  • Starter's 5 actions per automation is a real ceiling: branching journeys will push you to Plus or Pro sooner than expected
  • Entry price of $15/month is more than double Brevo's entry tier for a comparable small list
  • No free plan for ongoing use, so the first 14 days decide whether the platform earns its fee
  • No SMS or WhatsApp bundles in the base email plans; messaging channels are positioned separately

👍 Brevo Pros

  • Entry paid tier is the cheapest here: Starter at EUR 7/month, EUR 6.33/month billed yearly, at the default 5,000 emails/month
  • Free plan sends up to 300 emails a day after account approval, so you can run real campaigns before paying
  • Email, SMS, WhatsApp, push, Mobile Wallet, live chat, chatbot and a CRM from the same subscription
  • Transactional messaging shares the platform, useful when order and account emails belong with campaigns
  • Aura AI agents generate copy, segment audiences and optimise send times on paid tiers
  • 150+ integrations plus an open API with SDKs and code recipes for custom work

👎 Brevo Cons

  • Automation is less prescriptive than ActiveCampaign's: the same platform covers marketing, sales and support, so journeys are one part of a wider feature set
  • Entry tiers cap email volume rather than unlocking unlimited sends, so volume pricing needs attention
  • Removing Brevo branding costs an extra EUR 8.10/month
  • Advanced reporting, A/B testing and send-time optimisation arrive at Standard and above, not on Starter

Side by side

FeatureActiveCampaignBrevo
Free entry14-day free trialFree plan: up to 300 emails/day after approval
Entry paid tierStarter, $15/month billed annually (1,000 contacts)Starter, EUR 7/month (EUR 6.33 billed yearly)
Mid tierPlus, $49/month; Pro, $79/monthStandard, EUR 15/month
Top tierEnterprise, $145/month; above it, customProfessional, EUR 499/month; Enterprise by quote
Automation limits5 actions per automation on Starter, 25 active goals on Plus, 200 goals and unlimited actions from ProNo-code automation included; scope grows with tier
Users per plan1 Starter, 1 Plus, 3 Pro, 5 EnterprisePlan-based
AI featuresActive Intelligence, limited on Starter and Plus, full from ProAura AI agents for copy, segmentation and send times
SegmentationLimited, standard, advanced and premium depending on tierAdvanced segmentation including web tracking
ChannelsEmail marketing and automation; messaging positioned separatelyEmail, SMS, WhatsApp, push, Mobile Wallet, live chat, chatbot, phone
CRMCRM features including pipelines, add-ons for deeper sales engagementIncluded CRM with pipelines, deals and a shared inbox
Landing pagesIncluded across plansIncluded on Standard and above
Transactions and receiptsSeparate capabilities depending on tierTransactional messaging in-platform
Integrations1,000+ listed150+ listed
Guarantee30-day money-back guaranteeFree plan; no long-term lock-in
Best fitBusinesses whose revenue depends on complex automationTeams wanting several channels and a CRM on one bill

Verdict

Pick ActiveCampaign if

The automation map is the reason you are buying

ActiveCampaign is the pick when journeys, goals and conditional logic drive revenue. The tier gates are transparent - 5 automation actions on Starter, 25 goals on Plus, 200 goals with 3 users on Pro - and the product is designed around making those journeys deeper rather than making the invoice broader.

Pick Brevo if

Several channels, one subscription, lower entry price

Brevo is the pick when you need email plus SMS or WhatsApp, a live chat, and a CRM without three separate vendors. At EUR 7/month for Starter and a free plan that sends 300 emails a day, it costs less to start and it does not charge extra for the channels outside email.

What the vendors say, and what we did not measure

ActiveCampaign: vendor-published claims

  • ActiveCampaign states 14,000+ positive reviews and a 4.5 rating on its pricing page; these are vendor-published figures

ActiveCampaign: caveats

  • No third-party review evidence was collected or verified for this comparison

Brevo: vendor-published claims

  • Brevo's site states 600,000+ customers and a 4.5 rating; these are vendor-published figures

Brevo: caveats

  • No third-party review evidence was collected or verified for this comparison

Both vendors advertise their own ratings on their own pages. We did not collect or verify independent reviews, ratings or quotes, so none are reproduced here.

Who Should Use Which?

Use ActiveCampaign if you...

  • Your revenue depends on multi-step journeys with branching logic and you hit automation action ceilings regularly
  • You need attribution and conversion tracking tied back to specific automations rather than to content
  • You want a documented tier path: 25 goals on Plus, 200 goals plus 3 users on Pro, custom objects and SSO on Enterprise
  • You want a 30-day money-back guarantee instead of a permanent free plan

Use Brevo if you...

  • You need SMS, WhatsApp or push alongside email and would rather not run a second vendor
  • You want the sales conversations that follow a campaign to stay in the same system
  • You are starting from nothing and want a free plan that can actually send 300 emails a day
  • You are cost-sensitive and EUR 7/month for the entry tier matters more than unlimited automation actions

FAQ

What is the real price difference at 1,000 contacts?

ActiveCampaign Starter is listed at $15/month billed annually for 1,000 contacts. Brevo Starter is listed at EUR 7/month at the default 5,000-emails-per-month view of its pricing page. Different currencies, but Brevo's entry tier is the cheaper configuration.

Does Brevo limit automation actions like ActiveCampaign does?

No. Brevo includes no-code automation across tiers, with scope growing as you pay more. ActiveCampaign names a number: 5 actions per automation on Starter, then unlimited actions with 25 active goals on Plus and 200 on Pro.

Which one includes SMS?

Brevo includes SMS, WhatsApp, push and Mobile Wallet in the platform. ActiveCampaign's base email plans are email and automation focused, with messaging sold separately.

Which has a free plan rather than only a trial?

Brevo. Its free plan reports up to 300 emails a day after account approval. ActiveCampaign offers a 14-day free trial and a 30-day money-back guarantee instead.

Do both include a CRM?

ActiveCampaign includes CRM features, with Pipelines and sales engagement available as add-ons. Brevo includes a CRM with pipelines, deals and a shared inbox as part of the platform.

Which should a first-time email marketer start with?

Brevo, because the free plan sends real volume and the entry tier is cheaper, so the cost of learning the tool is lower. Move to ActiveCampaign when your automations have outgrown simple sequences.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: activecampaign.com, brevo.com