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ActiveCampaignvsHubSpot

TL;DR

ActiveCampaign is a specialist: email, automation, segmentation and CRM integrations from $15 a month at 1,000 contacts. HubSpot is a platform: free CRM, Starter seats at $20, then a deliberate jump to Professional at $800 a month on annual billing with a $3,000 onboarding fee. Choose ActiveCampaign if marketing automation is the job; choose HubSpot if you want sales, service and marketing on one record.

HubSpot's Marketing Hub starts with genuinely free tools - a CRM with unlimited contact storage, forms, email and a 1,000 marketing-contact allowance - then charges $20 per seat a month for Starter. Professional is where the platform gets serious: $800 a month on annual billing or $890 monthly, three seats included, 2,000 marketing contacts, and a mandatory $3,000 onboarding fee. Enterprise runs $3,600 a month with 10,000 contacts and $7,000 onboarding. Extra marketing contacts are billed in batches around $45 to $50 per 1,000 a month.

The structure is the comparison. ActiveCampaign's tiers are separated by features and grow with your list. HubSpot's tiers are separated by a cliff: Starter has simple, one-action automation, while the full workflow builder, A/B testing, lead scoring and custom reporting begin at Professional - a step from $20 to $800 plus onboarding. Both vendors publish their numbers openly; they are just publishing very different philosophies.

Pros & cons

👍 ActiveCampaign Pros

  • Starter at $15 a month at 1,000 contacts, with annual billing shown by default
  • Segmentation and automation depth that scales across four named tiers
  • One user on Starter and Plus, three on Pro, five on Enterprise
  • 30-day refund statement and a 14-day trial before any commitment

👎 ActiveCampaign Cons

  • No free plan, so there is no way to stay on the product without paying
  • Starter limits you to five actions per automation and limited segmentation
  • Contacts, channel (Email or WhatsApp) and billing term all move the price
  • Reporting and attribution features only open up at Pro or Enterprise

👍 HubSpot Pros

  • Free CRM with unlimited contact storage and a 1,000 marketing-contact allowance
  • Starter at $20 per seat a month covers email, forms, lists and simple automation
  • Marketing, sales and service share one contact record across hubs
  • Everything is published: tiers, contact limits, onboarding fees

👎 HubSpot Cons

  • Professional is $800 a month annually ($890 monthly) with a mandatory $3,000 onboarding fee
  • Starter's automation is single-action - full workflows, A/B testing and lead scoring start at Professional
  • Marketing contacts are metered: additional 1,000-contact batches cost roughly $45 to $50 a month
  • Enterprise adds $7,000 one-time onboarding on top of $3,600 a month

Side by side

FeatureActiveCampaignHubSpot
Free planNone - 14-day trialFree CRM tools with 1,000 marketing contacts and 2 users
Entry paid priceStarter $15 a month at 1,000 contacts, billed annuallyStarter $20 per seat a month
Mid tierPlus $49 a month - unlimited automation actions, standard segmentationProfessional $800 a month annually ($890 monthly), 3 seats, 2,000 contacts
Top tierPro $79, Enterprise $145 a monthEnterprise $3,600 a month, 5 seats, 10,000 contacts
Onboarding feesNone stated - trial and a 30-day refund statement$3,000 mandatory on Professional, $7,000 on Enterprise
Automation depth5 actions per automation on Starter, unlimited from Plus, conditional content from ProSimple one-action automation on Starter; full workflows from Professional
Included contactsPricing is based on the contact tier you select1,000 Starter, 2,000 Professional, 10,000 Enterprise, then add-ons
Extra contact costMoves you up the contact ladder on the calculatorRoughly $45 to $50 per additional 1,000 marketing contacts a month
Sending allowance10x contact limit on Starter and Plus, 12x Pro, 15x EnterpriseAbout 5x your marketing contact tier on Starter, 10x on Professional
Users1 Starter and Plus, 3 Pro, 5 EnterprisePer-seat on Starter, 3 core seats on Professional, 5 on Enterprise

Verdict

Pick ActiveCampaign if

Choose ActiveCampaign when email automation is the whole job

You want deep segmentation, unlimited automation actions and ecommerce integrations without buying a CRM suite. At $15 to $79 a month for 1,000 contacts, it stays a line item. The trade is that you assemble the rest - reporting, content, service - from other tools.

Pick HubSpot if

Choose HubSpot when one record should hold everything

If sales, service and marketing need to work from the same contact data, HubSpot's free CRM is the cheapest serious starting point and its ecosystem is the reason people accept the price. Just run the arithmetic before you commit: the jump from $20 to $800 plus a $3,000 onboarding fee is the moment the platform reveals its cost.

What the vendors say, and what we did not measure

ActiveCampaign: vendor-published claims

  • Vendor claims campaigns launched 8x faster and 10 hours saved each week
  • Pricing page advertises results guaranteed in 30 days or your money back

ActiveCampaign: caveats

  • The performance claims are vendor-published with no methodology on the page

HubSpot: vendor-published claims

  • HubSpot's homepage claims 306,000+ customers and one platform across marketing, sales and service
  • Free tools are available without a card

HubSpot: caveats

  • The step from $20 to $800 a month plus mandatory onboarding is the most common complaint pattern in HubSpot pricing coverage

No independent review data was collected for this comparison, so no ratings or review counts are used as evidence here. ActiveCampaign figures come from its pricing calculator page; HubSpot figures come from its published product catalogue and pricing coverage read in October 2026.

Who Should Use Which?

Use ActiveCampaign if you...

  • Marketing-led teams whose work is sequences, segments and sends
  • Ecommerce and SMB funnels where budget matters more than suite breadth
  • Companies that already have a separate sales tool and only need automation
  • Agencies running many automations for a handful of clients

Use HubSpot if you...

  • Companies where sales, marketing and support share one contact history
  • Teams that want a free CRM first and will upgrade when a specific feature is missing
  • Organisations that need attribution, lead scoring and custom reporting
  • Buyers who prefer one vendor, one contract and one support relationship

FAQ

Is ActiveCampaign or HubSpot cheaper?

ActiveCampaign at the entry: $15 a month at 1,000 contacts against HubSpot Starter's $20 per seat. The gap widens with ambition - ActiveCampaign Pro is $79 a month, while HubSpot Professional is $800 a month plus $3,000 onboarding.

Does HubSpot have a free plan that is actually usable?

Yes. The free tier includes the CRM with unlimited contact storage, forms, lists and email to 1,000 marketing contacts with up to two users. What it does not include is the workflow builder, A/B testing, lead scoring and custom reporting - those start at Professional.

Why is there such a gap between Starter and Professional in HubSpot?

HubSpot gates its advanced marketing features at Professional. Starter covers single-action automation and basic lists; Professional adds full workflows, A/B testing, attribution, lead scoring and 2,000 included contacts, at $800 a month on annual billing plus mandatory onboarding.

ActiveCampaign vs HubSpot for small business - which one?

ActiveCampaign, usually. It gives you real automation at $15 to $49 a month with no onboarding fee. HubSpot makes sense when you are already logging deals and tickets in its free CRM and are hitting its feature ceiling rather than its price ceiling.

How do the two charge as the list grows?

ActiveCampaign moves you along a contact ladder on its calculator, with sends capped at 10x to 15x your contact count. HubSpot bills marketing contacts in batches - roughly $45 to $50 per extra 1,000 a month - and lifts your send allowance with each tier.

Can I migrate between them?

Both import contacts, tags and forms, and ActiveCampaign offers a 14-day trial to test the build first. What does not carry over is HubSpot's workflow history or ActiveCampaign's automation map, so expect to rebuild the automations either way.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: activecampaign.com, hubspot.com