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ActiveCampaignvsMailchimp

TL;DR

ActiveCampaign prices automation depth: Starter at $15 a month billed annually for 1,000 contacts, Plus at $49, Pro at $79 and Enterprise at $145, with 5 automation actions per automation on Starter, 25 active goals on Plus and 200 goals with unlimited actions from Pro, and one to five users by tier. Mailchimp prices the list: Free up to 250 contacts, Essentials at $13 a month for the first 12 months, Standard at $20 and Premium at $350, all at the entry contact tier shown on its pricing page, with an extra 15% off for lists over 10,000 contacts in year one. Choose ActiveCampaign if automation is the product you are buying; choose Mailchimp if campaigns, a familiar editor and a free entry point matter more than branching logic.

Mailchimp's page sells by contact count with a promotional first year. The Free plan stops at 250 contacts. Essentials lists at $13 a month for 12 months at the entry contact tier, Standard at $20 - the tier the vendor recommends and offers a 14-day trial for, with the page citing up to 27x ROI as a customer claim - and Premium at $350, which adds phone and priority support, multivariate testing and enhanced automation flows. Lists over 10,000 contacts take an extra 15% off the first 12 months, and accounts spending at least $299 a month qualify for customer success management.

The decision is what you expect to automate. ActiveCampaign's pricing assumes the selling point is branching logic: goals, unlimited actions and segmentation depth are what the tiers buy, and the entry price is higher because of it. Mailchimp's assumes the selling point is sending well to a list you already have: a free plan that holds 250 contacts, a $13 entry that covers regular campaigns, and premium testing and support features that unlock as the monthly price rises. Teams migrating off a basic ESP with complex journeys in mind tend to pick ActiveCampaign; teams that want the biggest template library and the lowest entry cost tend to pick Mailchimp.

Pros & cons

👍 ActiveCampaign Pros

  • Starter at $15/month billed annually covers 1,000 contacts with a 14-day trial and no card
  • Automation depth is the tier's content: 25 active goals on Plus, 200 goals and unlimited actions on Pro
  • 30-day money-back guarantee on any plan
  • Segmentation deepens by tier from limited through standard, advanced and premium
  • Pro and Enterprise lift user seats to three and five, with SSO and a dedicated account team at Enterprise

👎 ActiveCampaign Cons

  • One user on Starter and Plus; multi-seat access starts at Pro
  • Starter limits automations to 5 actions each, which constrains real journey building
  • AI features are held back until the Pro tier
  • Contact pricing means the bill grows with the list rather than staying flat

👍 Mailchimp Pros

  • Free plan holds 250 contacts at $0 a month
  • Essentials lists at $13 a month for 12 months at the entry contact tier
  • Standard at $20 is the recommended tier and carries a 14-day trial
  • Premium at $350 adds phone and priority support, multivariate testing and enhanced automation flows
  • Lists over 10,000 contacts get 15% off the first 12 months

👎 Mailchimp Cons

  • The listed prices are promotional for 12 months and rise afterward
  • Prices shown are for the entry contact tier; the page's contact selector repriced every tier by list size
  • Automation depth and testing sophistication sit on Premium rather than the entry tiers
  • Free stops at 250 contacts, and sending pauses if the contact or send limit is exceeded

Side by side

FeatureActiveCampaignMailchimp
Free entry14-day trial, no cardFree plan up to 250 contacts at $0 a month
Entry paid tierStarter $15/month billed annually (1,000 contacts)Essentials $13/month for 12 months, entry contact tier
Mid tierPlus $49/month with 25 active automation goalsStandard $20/month for 12 months, vendor-recommended, 14-day trial
Top tierPro $79/month: 200 goals, unlimited actions, three usersPremium $350/month: phone support, multivariate testing, enhanced automations
Automation5 actions per automation on Starter; unlimited from ProAutomation flows deepen on upper tiers; enhanced flows on Premium
Users1 on Starter and Plus, 3 on Pro, 5 on EnterprisePlans scale by contacts rather than seats
List-size discountPriced by contact band; custom above Enterprise15% off the first 12 months for lists over 10,000 contacts
Guarantee30-day money-back guarantee14-day free trial on paid tiers; free plan runs indefinitely

Verdict

Pick ActiveCampaign if

Choose ActiveCampaign if automation is the job

ActiveCampaign is for teams whose emails are branches rather than blasts: welcome journeys with conditions, goal-based automation, segmentation that changes mid-flow. Paying $15 rather than $13 at the entry buys that structure, and the ceiling - 200 goals and unlimited actions at $79 - is published rather than negotiated. It is the less sensible choice for a simple newsletter, where Starter's 5-action automation limit is the only automation you would use anyway.

Pick Mailchimp if

Choose Mailchimp if sending well is the job

Mailchimp suits lists that want a proven editor, templates and deliverability without an automation project: free up to 250 contacts, $13 a month at the entry tier after that, and the deeper testing and phone support on Premium when the program grows. Watch the renewal price after month 12 and the contact-based repricing as the list grows - the entry number is a first-year number.

What the vendors say, and what we did not measure

No independent ratings or user quotes are reproduced here; we collected none for this pair. Vendor-published figures are labeled as such: ActiveCampaign's site cites 14,000+ positive customer reviews and Mailchimp's cites a 4.5-star rating from 33,000+ reviews plus up to 27x ROI on Standard. Mailchimp prices were read from mailchimp.com/pricing (US) on 2026-10-13. ActiveCampaign's current pricing page loads plan prices through a contact-count calculator that did not render in our fetch; the $15/$49/$79/$145 ladder and tier limits above were read from the same page during the previous pipeline run on 2026-09-28.

Who Should Use Which?

Use ActiveCampaign if you...

  • your emails are multi-step journeys with conditions and goals
  • you need segmentation that goes beyond basic tags
  • you will grow into Pro's 200 goals and three seats

Use Mailchimp if you...

  • you are moving off a basic ESP and want a familiar workflow
  • the list is small and a free plan should hold it (250 contacts)
  • template quality and support matter more than branching logic

FAQ

Is ActiveCampaign cheaper than Mailchimp?

At the entry, Mailchimp's Essentials lists at $13 a month for 12 months against ActiveCampaign's Starter at $15 billed annually. ActiveCampaign bundles deeper automation at that price; Mailchimp's price is promotional and rises after the first year.

Do either have free plans?

Mailchimp runs a free plan up to 250 contacts. ActiveCampaign lists a 14-day trial with no credit card instead, backed by a 30-day money-back guarantee.

Which is better for automation?

ActiveCampaign prices automation into its tiers: 5 actions per automation on Starter, 25 active goals on Plus, 200 goals and unlimited actions on Pro. Mailchimp's automation flows deepen on its upper tiers, with enhanced flows listed on Premium.

How does pricing scale with my list?

Both price by contact count. ActiveCampaign's tiers are set per contact band with custom pricing above Enterprise; Mailchimp's page reprices each tier through a contact selector and offers 15% off the first 12 months for lists over 10,000 contacts.

How many users does each allow?

ActiveCampaign states one user on Starter and Plus, three on Pro and five on Enterprise. Mailchimp's plans are priced by contacts rather than seats.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: activecampaign.com, mailchimp.com