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AirtablevsSalesforce

TL;DR

Airtable and Salesforce both hold business records, but they are priced and shaped differently. Airtable is a database and app builder: Free, Team at $20 per seat/month billed annually, Business at $45, Enterprise Scale on request. Salesforce Sales is a CRM stack: Starter Suite at $25 per user/month, Pro Suite at $100, Sales Cloud Core at $195, Advanced at $395 and Max at $550, all billed annually. Start at $25 if you need a CRM; start at $20 a seat if you need a flexible base and will build the process yourself.

The gap shows up immediately in the entry prices. Airtable's Team plan is $20 per seat per month billed annually ($24 monthly) with a Free plan for up to five editors. Salesforce's cheapest paid Sales product is Starter Suite at $25 per user per month, rising to Pro Suite at $100, Sales Cloud Core at $195, Advanced at $395 and Max at $550 per user per month, all billed annually. Salesforce also runs a free 30-day trial on every Sales Cloud edition.

The decision usually comes down to whether the process is standard or specific. A sales team running a conventional pipeline gets more from the $25 Starter Suite than from a base they have to build. A team whose process does not look like a sales pipeline — asset tracking, research operations, vendor management — gets more from Airtable at $20 a seat than from paying $100 or more a user for CRM structure it will not use.

Pros & cons

👍 Airtable Pros

  • Team plan at $20 per seat/month billed annually, with a Free tier for up to five editors
  • The schema is yours, so one base can hold any record type rather than a fixed CRM object model
  • Records per base climb from 1,000 on Free to 500,000 on Enterprise Scale
  • Automation runs are included with every plan, up to 500,000 on Enterprise Scale
  • Interface Designer on every tier lets you build a front end for the data without a separate tool
  • Business adds admin panel, SAML single sign-on and App Sandbox for $45 per seat/month

👎 Airtable Cons

  • Nothing is pre-built: CRM objects, pipelines and reports have to be designed by your team
  • Per-seat pricing charges viewers and builders the same on Team and Business
  • Business administration features such as two-way sync and verified data require the $45 tier
  • Governance features including audit logs and DLP sit behind Enterprise Scale at a quoted price
  • Portals for external guests are an add-on, starting at $120 for 15 guests a month on Team
  • There is no sales-specific forecasting or quoting module in the base product

👍 Salesforce Pros

  • Starter Suite at $25 per user/month brings lead, account, contact and opportunity management, lead routing and email marketing in one suite
  • Every Sales Cloud edition includes a free 30-day trial with no credit card required
  • Pro Suite at $100 per user/month adds sales quoting and forecasting with AgentExchange access
  • Sales Cloud Core at $195 includes Slack Business+ and Tableau Next inside the per-user price
  • Advanced at $395 adds Backup and Recover, Data Detect, Security Center and Sales Programs
  • Max at $550 bundles the full AI suite, including Agentforce for Sales and 2.75M Flex Credits per org per year

👎 Salesforce Cons

  • Entry into the CRM stack is $25 per user/month, above Airtable's $20 seat and with no free tier beyond a 30-day trial
  • Useful automation and customisation begin at Pro Suite, which is four times the Starter price
  • Slack, Tableau and advanced security are bundled into $195 and $395 editions rather than sold separately, which raises the floor
  • Premier support is an add-on on Pro Suite rather than included
  • Max is a contact-sales product, so its effective cost depends on negotiation
  • Costs scale per user across every edition, so a wide read-only audience is expensive

Side by side

FeatureAirtableSalesforce
Product typeDatabase and app builderCRM suite
Pricing modelPer seat, per monthPer user, per month
Free accessFree plan for up to 5 editors30-day free trial, no permanent free tier
Entry paid priceTeam at $20 per seat/month billed annually ($24 monthly)Starter Suite at $25 per user/month
Second tierBusiness at $45 per seat/month billed annually ($54 monthly)Pro Suite at $100 per user/month, billed annually
Advanced tiersEnterprise Scale, custom pricingCore at $195, Advanced at $395, Max at $550 per user/month
Record capacity1,000 to 500,000 records per base depending on planNot expressed as a per-base record cap
Automation100 runs on Free, rising to 500,000 on Enterprise ScaleSales Flows on Starter Suite; greater customisation from Pro Suite
ReportingCustom interfaces and views built by your teamPre-built dashboards, forecasting and Tableau Next on higher editions
Single sign-onSAML-based SSO on BusinessGovernance tiers include enterprise security controls

Verdict

Pick Airtable if

Airtable, when the process is yours

Choose Airtable when the records you need to track do not match a sales pipeline, or when you would rather build the views and interfaces yourself. At $20 per seat a month on Team, with a Free plan for five editors and 500,000-record scaling on Enterprise Scale, it is cheaper than any Salesforce Sales edition and far more flexible about what a record is.

Pick Salesforce if

Salesforce, when the process is standard

Choose Salesforce when you want a working CRM on day one. Starter Suite at $25 per user/month covers lead routing, opportunity management and email marketing, and the free 30-day trial lets you test it without a card. The price climbs steeply for automation, quoting and advanced security, but you are buying structure you do not have to design.

What the vendors say, and what we did not measure

Who Should Use Which?

Use Airtable if you...

  • Your records do not fit a standard sales pipeline — assets, research, vendors, content
  • You are willing to design the schema and interfaces yourself to save on licence cost
  • You want a free tier that supports up to five real users rather than a 30-day trial
  • Automation stays mostly inside the base rather than in a CRM workflow

Use Salesforce if you...

  • You need lead, contact and opportunity management out of the box
  • Quoting and forecasting are core to the job and justify the $100 Pro Suite tier
  • You want Slack, Tableau Next and advanced security bundled into a per-user price
  • You need Agentforce and a large AI credit allowance, which sit at the $550 Max edition

FAQ

Is Airtable cheaper than Salesforce?

On entry price, yes. Airtable Team is $20 per seat/month billed annually and Salesforce's cheapest paid Sales edition is $25 per user/month. Salesforce offers a free 30-day trial, while Airtable keeps a free plan for up to five editors.

Can Airtable run a sales pipeline?

It can. A base with stages, owners and automation is a common use. What it does not include is Salesforce's pre-built object model, quoting, forecasting or Agentforce.

What does Salesforce Starter Suite include at $25?

Lead, account, contact and opportunity management, built-in sales flows and lead routing, AI that syncs emails, events and contacts, plus dynamic email marketing and analytics.

Which Salesforce edition adds quoting and forecasting?

Pro Suite at $100 per user/month billed annually. It adds sales quoting and forecasting and access to AgentExchange, with Premier support as an add-on.

Do both products support single sign-on?

Airtable includes SAML-based SSO on its Business plan at $45 per seat/month. Salesforce places enterprise security controls in its higher editions such as Advanced at $395 per user/month.

How much does the top Salesforce Sales edition cost?

Max is listed at $550 per user/month billed annually. It bundles Agentforce for Sales, Salesforce Spiff, Maps, Slack Enterprise+ and 2.75M Flex Credits per org per year, and is sold through a contact-sales route.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: airtable.com, salesforce.com