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BigCommercevsWooCommerce

TL;DR

BigCommerce is a hosted platform with a plan ladder: Core $39 monthly or $29 billed annually up to $30K in trailing-twelve-month sales, Growth $105 or $79 up to $100K, Scale $399 or $299 against a $33,333 monthly cap, and Performance from $1,499 monthly. WooCommerce is free software: no platform fee, no revenue share, hosting at $25 to $350 a month, extensions at $29 to $299 a year each, and card processing around 2.9% plus 30 cents through WooPayments. The choice is between paying a ceiling or paying for the upkeep.

WooCommerce is a free, open-source plugin for WordPress, and its pricing page is built around the opposite claim: no monthly subscription, no platform fee and no revenue share. What you do pay for is infrastructure and parts. Hosting runs $25 to $350 a month for most stores and scales with traffic, extensions run $29 to $299 a year each, and payment processing through WooPayments is 2.9% plus 30 cents a transaction. WooCommerce's own comparison table lists BigCommerce Core at $29 a month against its own $0 platform fee, and it states that costs are tied to infrastructure rather than sales volume, with unlimited products, orders and APIs in the free core.

The honest framing is what each model does to you in year three. BigCommerce gives you a store on day one with hosting, security, updates and support included, and then attaches a growth ceiling: hit the GMV band and the plan moves up whether or not you used the extra features. WooCommerce gives you the software for nothing and hands you the operating burden: choosing a host, applying updates, patching security, buying the extensions a real store needs, and hiring someone when the checkout needs a change. Small catalogs with a fixed budget usually find WooCommerce cheaper; catalogs already crossing $30K a month tend to find BigCommerce's caps and fees worth re-adding up.

Pros & cons

👍 BigCommerce Pros

  • Hosting, security, updates and 24/7 chat and email support are inside the subscription rather than your project list
  • Core at $29 a month billed annually is a real entry price, with a free trial before any card is committed
  • Zero additional fee on orders processed through embedded payment providers
  • Growth adds live phone and chat support and lifts the sales band to $100K TTM
  • Multi-storefront options are priced per plan: extra storefronts at $30, $50 and $100 a month

👎 BigCommerce Cons

  • Every plan carries a sales ceiling: $30K TTM on Core and $100K TTM on Growth, with auto-upgrades when you cross them
  • Scale caps at $33,333 a month and charges 0.9% on GMV above the cap
  • Orders through non-embedded payment providers cost 2.0% of eligible GMV on Core, 1.0% on Growth, 0.6% on Scale
  • Monthly billing raises Core to $39, Growth to $105 and Scale to $399 a month
  • Performance pricing starts at $1,499 a month, so the top of the ladder is a sales conversation

👍 WooCommerce Pros

  • The core platform is free with no monthly subscription, no platform fee and no revenue share on sales
  • Hosting is your choice, from $25 to $350 a month, so the bill follows traffic instead of a plan band
  • No fee for using a third-party payment gateway, and WooPayments prices at 2.9% plus 30 cents a transaction
  • Unlimited products, orders and APIs in the free core, with costs tied to infrastructure rather than sales volume
  • Extensions are bought one at a time at $29 to $299 a year, so you pay only for the capability you use

👎 WooCommerce Cons

  • Hosting, backups, updates and security patches sit with you and your chosen host
  • A store that needs subscriptions, bookings or custom logic accumulates several paid extensions a year
  • The first real build costs money: development and configuration are not part of the free download
  • Scaling traffic means scaling the hosting bill, which can reach the top of the $25 to $350 band and beyond
  • Card processing still applies, at 2.9% plus 30 cents through WooPayments or your gateway's own rates

Side by side

FeatureBigCommerceWooCommerce
Platform feeCore $39 a month, or $29 billed annuallyNone: free plugin, no monthly subscription
Revenue cap$30K TTM on Core, $100K TTM on Growth, $33,333 a month on Scale with 0.9% aboveNone: no revenue share and no sales ceiling
Second tierGrowth, $105 a month or $79 billed annuallyNot tiered: capabilities are added with paid extensions
Third tierScale, $399 a month or $299 billed annuallyNot tiered: costs follow hosting and extensions
Top tierPerformance, custom pricing from $1,499 a month billed annuallyNot tiered: enterprise needs are met with development and hosting
Payment fees$0 through embedded payment providers; 2.0%, 1.0% and 0.6% of eligible GMV on other providers by plan2.9% plus 30 cents a transaction through WooPayments, no extra fee for third-party gateways
Other running costsExtra storefronts at $30, $50 or $100 a month by planHosting $25 to $350 a month, extensions $29 to $299 a year each
Support24/7 chat and email on Core, live phone and chat from Growth upwardCommunity, documentation and paid developers you engage directly
Growth behaviourPlan auto-upgrades when the GMV band is crossedNo upgrade step; the vendor states costs are tied to infrastructure, not sales volume

Verdict

Pick BigCommerce if

Pick BigCommerce when you want the store operated for you

BigCommerce is the better fit when someone technical is not on the team and a deadline matters. For $29 a month billed annually you get a working store, hosting, security, updates, free SSL and round-the-clock chat and email support, with phone support once you reach Growth. What you accept is the ceiling: two published GMV bands that auto-upgrade your plan, a 0.9% charge above the Scale cap, and 1% to 2% of eligible GMV if you process payments outside its embedded providers.

Pick WooCommerce if

Pick WooCommerce when you want no ceiling

WooCommerce is the better fit when you have, or can hire, someone who maintains a WordPress site and when sales volume should not trigger a bill. The platform costs nothing and takes no cut, gateway fees stay at the processor's rate, and nothing auto-upgrades when a good month arrives. The cost you take on instead is real: hosting from $25 to $350 a month, extensions at $29 to $299 a year, and the maintenance work that a hosted platform would otherwise do for you.

What the vendors say, and what we did not measure

BigCommerce: vendor-published claims

  • BigCommerce's pricing page advertises zero additional fees with embedded payment providers and 24/7 support on every published plan
  • BigCommerce offers a free trial with no card required before the subscription starts

WooCommerce: vendor-published claims

  • WooCommerce's site claims 0% revenue share, no platform fees and unlimited products, orders and APIs in the free core
  • WooCommerce quotes a merchant saying the platform gives control over both costs and capabilities compared with rigid subscription platforms

No independent reviews, ratings or user quotes were collected for this pair. Both cards are vendor-published claims from each company's own pricing page, and the WooCommerce quote is a merchant testimonial featured by the vendor.

Who Should Use Which?

Use BigCommerce if you...

  • Nobody on the team wants to manage hosting, updates and security
  • Your sales sit predictably under $30K a month and you value support over flexibility
  • You process orders through BigCommerce's embedded payment providers, where the extra fee is zero
  • You need several storefronts and prefer bundled pricing at $30 to $100 a month each

Use WooCommerce if you...

  • You already run WordPress and have someone who can maintain it
  • Sales are volatile or seasonal, and an auto-upgrade band would penalise a good quarter
  • You want to choose your own gateway and avoid an extra percentage on GMV
  • Your store needs only a few extensions, so the à la carte model stays cheap

FAQ

Which is cheaper in the first year?

WooCommerce usually, if you count only the platform: $0 against BigCommerce Core at $29 a month billed annually, $348 a year. Add realistic hosting at $25 to $350 a month and the gap narrows or closes, and paid extensions at $29 to $299 a year each can push a WooCommerce store past BigCommerce. Run both with your actual hosting and extension list rather than the headline.

Does BigCommerce charge transaction fees?

Not on orders through its embedded payment providers, which the pricing page lists as $0 fee on every plan. Orders through other providers carry an open payment provider fee of 2.0% of eligible GMV on Core, 1.0% on Growth and 0.6% on Scale. Scale also charges 0.9% on GMV above its $33,333 monthly cap.

What happens when my sales exceed the plan limit?

The plan moves up. Core covers up to $30K in trailing-twelve-month sales and auto-upgrades to Growth, Growth covers $100K TTM and auto-upgrades to Scale, and Scale's cap is $33,333 a month with a 0.9% overage charge. WooCommerce has no equivalent step: its page says costs are tied to infrastructure, not sales volume.

Who is responsible for updates and security?

On BigCommerce the platform is hosted, so hosting, security and updates sit with the vendor, and support runs 24/7 by chat and email on Core with live phone and chat from Growth. On WooCommerce you choose the host and keep the site, its extensions and its WordPress core up to date yourself, or pay a developer to do it.

How do payment fees compare?

WooCommerce quotes 2.9% plus 30 cents a transaction through WooPayments and no extra fee for using a third-party gateway. BigCommerce charges nothing extra through embedded payment providers and 1% to 2% of eligible GMV on orders through other providers, depending on plan. If you already have a preferred gateway, price its rate against BigCommerce's open provider fee before switching.

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Heraldware analysis engine

reviewed · data sourced from official product pages · sources: bigcommerce.com, woocommerce.com