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BrevovsMailchimp

TL;DR

Brevo's free plan is measured in sending volume (up to 300 emails a day, with no contact ceiling that matters at small size), while Mailchimp's free plan is measured in contacts (250 of them) and pauses sending when you pass the limit. In Europe, Brevo's paid tiers start lower on the page (Starter at EUR 7/month, Standard at EUR 15/month billed monthly) and bundle SMS, WhatsApp, chat and a CRM into the same subscription; Mailchimp's Essentials starts at EUR 11.50/month and its strength is the paid ladder above it, where automation, testing and reporting get noticeably deeper. Pick Brevo when channel breadth and per-send cost decide it. Pick Mailchimp when you want the more mature campaign, automation and reporting toolset and are willing to pay for it.

The free plans are where most small teams actually start, and they behave differently. Brevo's free plan lets an account send up to 300 emails a day, which is roughly 9,000 a month, and its own help text tells you the plan is approved for sending once your account clears review. Mailchimp's free plan is capped at 250 contacts, and its pricing page states plainly that sending is paused when you exceed the contact or send limit.

Below are the tiers and limits both vendors publish on their pricing pages, the features each plan includes, and the cases where one clearly beats the other. Prices are the EUR figures shown on brevo.com and mailchimp.com at the time of writing; Brevo's figures are from the default 5,000-emails-per-month view of its price slider. One caveat worth stating once: neither vendor's paid tier is a fixed number independent of your list size. Brevo scales price with email volume and contacts, Mailchimp scales it with contacts, so the numbers below are entry points at the smallest configuration each page shows.

Pros & cons

👍 Brevo Pros

  • Free plan sends up to 300 emails a day, a volume cap rather than a small contact cap
  • Starter is listed at EUR 7/month (EUR 6.33/month billed yearly) and Standard at EUR 15/month (EUR 13.50 yearly) at the page's default 5,000 emails/month
  • Email, SMS, WhatsApp, web and mobile push, live chat, chatbot and a CRM sit in one subscription, so one bill covers several channels
  • Drag-and-drop editor, ready-made templates, no-code automation and segmentation including web tracking are included from the entry tiers
  • Transactional messaging, loyalty and Mobile Wallet are natively part of the same platform
  • 150+ integrations listed, including Shopify, WordPress, Stripe and Zapier

👎 Brevo Cons

  • The free plan's 300-a-day cap is a daily send limit, so genuine list-wide sends need a paid tier early
  • Tier prices move with email volume and contact count, which makes the headline figure harder to budget against than it first looks
  • Removing the Sent-with-Brevo footer from your emails is a paid add-on listed at EUR 8.10/month rather than something the paid tiers already include
  • The CRM, sales pipelines and phone features are useful only if you work in Brevo across marketing and sales, which is a bigger migration than swapping an email tool

👍 Mailchimp Pros

  • Essentials, Standard and Premium are clearly separated, with automation depth, seats and audiences increasing tier by tier (3, 5 and unlimited seats respectively)
  • Premium is listed at EUR 309.48/month for 10,000+ contacts and includes 150,000 sends a month, alongside 15% off for annual billing
  • Unlimited audiences on Premium, and multi-step automation flows with up to 200 flow points on Essentials and Standard
  • Intuit Assist, its AI layer, is included at no extra cost on paid tiers and is not present on the free plan
  • Reporting and optimisation tools (A/B testing, send-time optimisation, advanced segmentation) come with the paid ladder rather than as separate add-ons
  • A 14-day free trial with no credit card, plus a 1-month Premium trial for qualified new customers

👎 Mailchimp Cons

  • Free plan is capped at 250 contacts, and Mailchimp pauses sending when either the contact or send limit is exceeded
  • Entry paid price (EUR 11.50/month for Essentials) is higher than Brevo's entry tier for a comparable small list
  • SMS is an add-on rather than part of the subscription, so a multi-channel plan means paying two vendors' worth of usage
  • Custom-coded templates, premium migration services and priority support sit on the upper tiers; Essentials is deliberately thin on automation steps
  • The deepest automation and reporting features are exactly the ones locked to Standard and Premium

Side by side

FeatureBrevoMailchimp
Free planSends up to 300 emails/day after account approvalUp to 250 contacts, sending paused past the limit
Entry paid tierStarter, EUR 7/month (EUR 6.33 billed yearly)Essentials, EUR 11.50/month
Mid tierStandard, EUR 15/month (EUR 13.50 billed yearly)Standard, EUR 17.68/month
Top tierProfessional, EUR 499/month (EUR 449.08 yearly)Premium, EUR 309.48/month for 10,000+ contacts
Above the top tierEnterprise (custom price)Premium scales to 15% off on 10,000+ contacts; higher contact bands on request
Sends at entry tierPriced by monthly email volume; default view is 5,000 emails/month5,000 emails/month on Essentials at 0-500 contacts
Sends at top tierVolume-based150,000 emails/month on Premium
SeatsIncluded per plan, scaled with tier3 seats Essentials, 5 seats Standard, unlimited on Premium
AudiencesContact lists with web-tracking segmentation3 audiences Essentials, 5 Standard, unlimited Premium
Channels in the subscriptionEmail, SMS, WhatsApp, push, Mobile Wallet, live chat, chatbot, phoneEmail; SMS is a paid add-on
AutomationNo-code automation and Aura AI agentsFlows with up to 200 flow points; Intuit Assist AI on paid tiers
CRMIncluded (sales pipelines, deals, shared inbox)Not part of the email plans
Integrations150+ listed including Shopify, WordPress, Stripe, ZapierShopify, WooCommerce, Salesforce and hundreds more
TrialFree plan to start; no card required14-day paid-tier trial, no card; 1-month Premium trial for qualified customers
Best fitSmall teams that want several channels and a CRM on one billTeams that want the deeper campaign, automation and reporting toolset

Verdict

Pick Brevo if

Channel breadth on one invoice at a lower entry price

Brevo wins on the arithmetic small teams feel first: a free plan measured in sends rather than contacts, an entry tier listed at EUR 7/month, and SMS, WhatsApp, chat and a CRM inside the same subscription instead of bolted on. If you are running marketing and early sales conversations from one place and watching monthly cost per channel, this is the shorter path.

Pick Mailchimp if

The deeper campaign and automation toolset, at a higher entry price

Mailchimp's paid ladder buys real depth: 200-flow-point automation, unlimited audiences and 150,000 sends a month on Premium, seats and roles that scale with the tier, and a reporting layer that marketing teams already know. It starts higher and it caps the free plan at 250 contacts, so pick it when campaign sophistication matters more than the entry invoice.

What the vendors say, and what we did not measure

Brevo: vendor-published claims

  • Brevo's homepage displays a 4.5 rating and states 600,000+ customers; those figures are the vendor's own, not an independent review score we verified

Brevo: caveats

  • The vendor publishes no breakdown of complaints, and no user-level review evidence is collected in this comparison

Mailchimp: vendor-published claims

  • Mailchimp's site states a 4.5-star rating based on more than 33,000 reviews; that figure is published by the vendor

Mailchimp: caveats

  • No verified public complaint data is reproduced here; we did not collect user reviews for this page

Both vendors advertise their own review scores on their homepages. We did not independently collect or verify user reviews, ratings or quotes for this comparison, so no third-party sentiment is reproduced here - only the figures the vendors publish about themselves.

Who Should Use Which?

Use Brevo if you...

  • You want one subscription covering email plus WhatsApp or SMS for order updates, not a second SMS vendor
  • Your list is small but you send often, and a per-day sending cap is more useful to you than a 250-contact ceiling
  • Your marketing and sales conversations currently live in separate tools and you would rather pay one vendor for both
  • You are price-sensitive at the entry tier and EUR 7/month versus EUR 11.50/month is the deciding line

Use Mailchimp if you...

  • Your campaigns are genuinely multi-step: branching flows, tags, segments and lifecycle journeys that need 200 flow points
  • You are scaling past 10,000 contacts and want a vendor with a documented band for that, plus 15% off annual billing
  • You need per-seat roles and multiple audiences because several people work in the account
  • You value a known reporting and testing interface over having SMS bundled in

FAQ

Which free plan sends more email, Brevo or Mailchimp?

Brevo. Its free plan allows up to 300 emails a day, roughly 9,000 a month once the account is approved for sending. Mailchimp's free plan is limited to 250 contacts and pauses sending once you pass the contact or send limit.

How much does each cost when you outgrow free?

On the EUR views of both pricing pages, Brevo's Starter is listed at EUR 7/month (EUR 6.33 billed yearly) and its Standard at EUR 15/month, from a default 5,000-emails-per-month configuration. Mailchimp lists Essentials from EUR 11.50/month and Standard from EUR 17.68/month.

Does Mailchimp include SMS?

Not inside the subscription. Mailchimp's plan comparison shows SMS as an add-on. Brevo includes SMS, WhatsApp, push and Mobile Wallet in the same platform subscription.

Which one has a built-in CRM?

Brevo does: sales pipelines, deals, a shared inbox and chat are part of the platform. Mailchimp's email plans are campaign-focused, so a CRM means another vendor.

Is Mailchimp's unlimited-seat claim real?

It applies to Premium, which lists unlimited users and unlimited audiences. Essentials lists 5 seats and unlimited audiences, while Standard lists 5 seats and 5 audiences.

Which is cheaper at 5,000 emails a month?

Brevo, on the figures both pages show: EUR 7/month against Mailchimp's EUR 11.50/month Essentials. The gap narrows or widens depending on your contact count, because the two vendors price different things.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: brevo.com, mailchimp.com