← Heraldware
ClickUpvsSmartsheet

TL;DR

ClickUp sells breadth at a low seat price: Unlimited is $7 per user a month billed annually and Business is $12, with storage, Gantt charts, integrations and chat all in the plan. Smartsheet sells a familiar grid with enterprise controls: Pro is $9 per member a month billed yearly and Business is $19, with unlimited free contributors and guests. If the team wants one tool to absorb docs, chat, goals and sprints, ClickUp is the cheaper answer; if the organisation already thinks in rows and needs governed portfolios, Smartsheet is the safer one.

Smartsheet prices by member and keeps contributors free. Pro is $12 per member a month billed monthly or $9 billed yearly, for 1 to 10 members with unlimited free contributors, and includes unlimited sheets, forms and reports, Gantt, table, board and calendar views, rich formulas, 250 automations a month and the conversational AI features the page lists as Smart Assist, Smart Columns and AI-powered dashboards. Business is $24 monthly or $19 yearly for 3 or more members, adds unlimited free guests, timeline view, workload tracking, admin capabilities, unlimited automations, MCP-enabled connections to external AI assistants and 1 TB of attachment storage. Enterprise is custom for 10 or more members and brings scenario planning, portfolios and SAML SSO.

The shape of the trade is breadth against governance. ClickUp gives you documents, chat, goals, sprints, whiteboards and email inside one workspace at a seat price that is hard to argue with, and the cost of that breadth is a product with many settings surfaces. Smartsheet gives you a grid that non-technical teams recognise instantly, plus the reporting, permissions and portfolio layer that programme offices ask for, and it charges for members rather than everyone who touches a sheet.

Pros & cons

👍 ClickUp Pros

  • Unlimited at $7 per user a month billed yearly is the lowest paid seat in this pair
  • Free Forever plan with unlimited tasks and members
  • Unlimited storage, integrations, Gantt charts and custom fields from Unlimited up
  • Documents, chat, goals, sprints and whiteboards in one workspace
  • Business at $12 annually adds 5,000 automations a month and Google SSO

👎 ClickUp Cons

  • Billed monthly, the same tiers cost $10 and $19 per user
  • AI is an add-on: Brain AI $9 and Everything AI $28 per user a month
  • The number of settings surfaces needs an owner or the workspace fragments
  • Enterprise controls such as SAML SSO, SCIM and audit logs sit behind a quote

👍 Smartsheet Pros

  • Pro at $9 per member a month on yearly billing, with monthly flexibility at $12
  • Unlimited free contributors on Pro and unlimited free guests on Business
  • Grid, Gantt, board, calendar, forms and reports in a model teams already understand
  • Business at $19 yearly adds unlimited automations, workload tracking and 1 TB storage
  • Enterprise adds portfolios, scenario planning and SAML SSO for larger programmes

👎 Smartsheet Cons

  • Pro is capped at 10 members, so growth means Business or a custom plan
  • Automation allowance on Pro is 250 actions a month
  • Documents, chat and goals are lighter than in a workspace-style tool
  • Charged per member, and contributors without edit rights are what keep the bill down

Side by side

FeatureClickUpSmartsheet
Free planFree Forever: 60 MB storage, unlimited tasks and membersFree trial on paid plans rather than a permanent free tier
Entry paid planUnlimited, $7 per user/month yearly, $10 monthlyPro, $9 per member/month yearly, $12 monthly, 1-10 members
Mid tierBusiness, $12 per user/month yearly, $19 monthlyBusiness, $19 per member/month yearly, $24 monthly
Top tierEnterprise, quotedEnterprise, custom, 10+ members
Billing unitEvery userMembers who edit; contributors and guests free
Automations5,000 actions a month on Business250 a month on Pro, unlimited on Business
StorageUnlimited from Unlimited upwardAttachment storage scaled by plan, 1 TB on Business
ViewsUnlimited custom views, Gantt, board, calendar, mind mapGantt, table, board, calendar, dashboards and reports
Documents and chatDocs, Chat and whiteboards inside the workspaceSheets and reports; documents live elsewhere
SSO and governanceGoogle SSO on Business; SAML, SCIM and audit logs on EnterpriseSAML SSO and admin controls on Enterprise
AI pricingAdd-ons: Brain AI $9, Everything AI $28 per user/monthConversational AI features included in the listed plans

Verdict

Pick ClickUp if

You want one workspace to absorb the rest of the stack

Choose ClickUp when documents, chat, sprints, goals and whiteboards should live in the same place as the tasks, and when the budget per seat needs to stay in single digits. Unlimited at $7 per user a month annually is the cheapest way to get unlimited storage, Gantt charts and integrations, and Business at $12 adds the automation volume and Google SSO that a growing team needs. Pay for Brain AI separately if you want it.

Pick Smartsheet if

Your organisation already thinks in rows

Choose Smartsheet when the working habit is a grid and the requirement is governance: portfolios, scenario planning, SSO and reporting that survives audit. Pro at $9 per member a month on yearly billing is cheap for up to ten members, and because contributors are free, a wide read-only audience costs nothing. Business at $19 removes the member cap logic, adds unlimited automations and workload tracking.

What the vendors say, and what we did not measure

We did not collect an independent review corpus for this pair, so nothing above is user sentiment. All prices come from the two vendors' own pricing pages, fetched on the date shown at the top of this page.

Who Should Use Which?

Use ClickUp if you...

  • A product or marketing team that wants docs, chat and sprints in one tool
  • Startups that need a low per-seat price with room to grow
  • You want native time tracking, goals and workload without add-ons
  • Heavily automated teams that value templates and integrations

Use Smartsheet if you...

  • Programme and portfolio reporting across many sheets
  • Operations teams standardising on a grid everyone can read
  • Large stakeholder groups who only need to view or comment
  • Compliance-driven organisations that need SSO and admin controls

FAQ

Which is cheaper for a team of ten?

ClickUp, on annual billing: Unlimited at $7 per user a month is $70 a month for ten people, against Smartsheet Pro at $9 per member for up to ten members, or $90. Smartsheet's contributors are free though, so a team of ten editors plus twenty viewers still costs $90, while ClickUp bills each paying user.

Does Smartsheet have a free plan?

Smartsheet runs free trials on its paid plans rather than a permanently free tier with the same shape as ClickUp's Free Forever plan. ClickUp's free plan includes unlimited tasks, unlimited members and 60 MB of storage, which is the more generous starting point.

How do the automation limits compare?

Smartsheet allows 250 automation actions a month on Pro and moves to unlimited on Business. ClickUp includes 5,000 automations a month on Business, and the Enterprise tier lists 250,000. Both are generous once you are on the mid tier; Smartsheet's Pro ceiling is the one that bites first.

Can ClickUp replace Smartsheet for portfolio reporting?

Portfolio management and advanced dashboards are included from ClickUp Business upward, so yes for most teams. Smartsheet's portfolios, scenario planning and enterprise reporting arrive with its Enterprise tier and are the reason regulated or programme-heavy organisations pick it.

What does AI cost on each platform?

Smartsheet lists conversational AI features such as Smart Assist, Smart Columns and AI-powered dashboards inside the plan price. ClickUp sells AI as add-ons: Brain AI at $9 per user a month and the Everything AI suite at $28, which is more than the seat itself on the lower tiers.

Which handles external collaborators better?

Smartsheet, because Pro includes unlimited free contributors who can view, comment, upload, respond to update requests and submit forms, and Business adds unlimited free guests who can edit. ClickUp charges per user, with guests limited and permission-gated by plan.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: clickup.com, smartsheet.com