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Constant ContactvsMailchimp

TL;DR

Constant Contact prices three plans by contact count: Lite $12 a month or $9 billed annually, Standard $35 or $26.25, Premium $80 or $60, with 10x, 12x and 24x monthly sends and 1, 3 and unlimited users. Mailchimp prices four: Free up to 250 contacts, Essentials $13, Standard $20 and Premium $350 a month for a 500-contact list. Both bills grow with your list; the difference is who you become as it grows, a small-business marketing suite or a general-purpose email platform.

Mailchimp runs a four-rung ladder against the same contact slider. Free is $0 for up to 250 contacts. Essentials starts at $13 a month for a 500-contact list and is described by the vendor as testing and scheduling features for sending the right content at the right time. Standard starts at $20 at the same contact count and is the plan Mailchimp labels best value, adding automations, personalisation and optimisation tools. Premium starts at $350 a month at 500 contacts and is aimed at teams, with advanced tools, unlimited contacts and priority support. A 14-day trial covers the paid plans, and Mailchimp promotes 15% off for lists of 10,000 contacts and above.

Reading the two side by side, Constant Contact is simpler and cheaper at the entry point for a small list, and it puts phone and chat support on every plan with live 1:1 onboarding. Mailchimp is cheaper in the middle, $13 and $20 against $12 and $35, but jumps hard at Premium, $350 against $80, and its free tier stops at 250 contacts rather than scaling. Both vendors are explicit that the number you see assumes a small list, so the honest move is to price your own contact count on both pages before choosing, and to check the send limits, because a plan that blocks sends at 10 times your contacts behaves differently from one at 24 times.

Pros & cons

👍 Constant Contact Pros

  • Lite at $12 a month, or $9 billed annually, undercuts Mailchimp's Standard and matches its Essentials entry
  • Every plan includes live phone and chat support with marketing experts, plus 1:1 onboarding
  • Send allowances are generous and explicit: 10x, 12x and 24x your contact count by plan
  • Standard at $35 adds three automation templates, an AI campaign builder and automatic resend to non-openers
  • Premium at $80 includes unlimited users and 500 SMS messages, well below Mailchimp's Premium

👎 Constant Contact Cons

  • There is no free plan on the pricing page, only a trial to start
  • Prices are quoted for a starting contact count and rise as the list grows, with overage fees possible
  • Lite is limited to one user, so a second person editing campaigns needs Standard
  • Automation depth starts at one template on Lite, so serious sequencing means the $35 tier
  • Annual billing is required to reach $9, $26.25 and $60 a month, which is a 25% difference

👍 Mailchimp Pros

  • Free plan covers up to 250 contacts at $0, so a list can exist before any card is used
  • Essentials at $13 a month for 500 contacts is cheaper than Constant Contact's Standard tier
  • Standard at $20 is labelled best value and adds automations, personalisation and optimisation tools
  • Premium carries unlimited contacts and priority support for teams with large lists
  • Plans are bought with a 14-day trial and promoted discounts for lists above 10,000 contacts

👎 Mailchimp Cons

  • Premium starts at $350 a month for a 500-contact list, more than four times Constant Contact's top tier
  • The free plan stops at 250 contacts, and send limits pause campaigns when contact or send limits are exceeded
  • Support is not presented as phone-first on the entry tier, where Constant Contact includes live phone and chat
  • Pricing is contact-driven, so growth in the list raises the bill on every tier
  • The entry figures assume a 500-contact list; larger lists pay substantially more on the same plan

Side by side

FeatureConstant ContactMailchimp
Free planNo free plan listed; a trial starts the serviceFree, $0 for up to 250 contacts
Entry paid planLite, $12 a month or $9 billed annuallyEssentials, $13 a month for a 500-contact list
Middle planStandard, $35 a month or $26.25 billed annuallyStandard, $20 a month for a 500-contact list
Top planPremium, $80 a month or $60 billed annuallyPremium, $350 a month for a 500-contact list
Users1 on Lite, 3 on Standard, unlimited on PremiumTeam seats scale with plan, with priority support on Premium
Send allowance10x contacts on Lite, 12x on Standard, 24x on PremiumSend limits are tied to plan and contact count, with overage rules on the page
Automation1 template on Lite, 3 with AI campaign builder on Standard, unlimited custom and ecommerce on PremiumAutomations, personalisation and optimisation tools from Standard upward
SMSPremium includes 500 messages; add-ons start at $10 a month for 1 to 500SMS is sold alongside email plans where available
SupportLive phone and chat with marketing experts on all plans, dedicated team on PremiumPriority support on Premium, standard support below

Verdict

Pick Constant Contact if

Pick Constant Contact if you want a person on the phone

Constant Contact is built for a small business owner who wants campaigns out and someone to call when they stall. Live phone and chat support and 1:1 onboarding come with every plan, the top tier is $80 a month or $60 billed annually with unlimited users and 500 SMS messages, and the automation ladder is explicit about what each tier unlocks. You accept that there is no free plan to live on and that list growth moves the price on every tier.

Pick Mailchimp if

Pick Mailchimp if you want to start free and stay flexible

Mailchimp gives you a list of up to 250 contacts for nothing, then $13 and $20 entry and middle tiers for a 500-contact list that undercut Constant Contact's Standard. It is the cheaper pair of rungs, and the platform is general enough for ecommerce automations and segmentation work. The ceiling is priced honestly: $350 a month for Premium at the same 500 contacts, so a team that wants advanced tools should compare that number against Constant Contact's $80 first.

What the vendors say, and what we did not measure

Constant Contact: vendor-published claims

  • Constant Contact's site calls itself the number one digital marketing platform for small business and backs it with live phone and chat support on every plan
  • Constant Contact includes 1:1 onboarding with experts on all tiers and a dedicated priority team on Premium

Mailchimp: vendor-published claims

  • Mailchimp's site promotes Standard as best value and cites a customer figure of up to 27x return on the Standard plan in its own promotion
  • Mailchimp keeps a free plan at $0 for up to 250 contacts rather than only offering a trial

No independent reviews, ratings or user quotes were collected for this pair. Both cards repeat claims from each vendor's own pricing pages, and Mailchimp's ROI figure is a vendor promotion rather than a measured result here.

Who Should Use Which?

Use Constant Contact if you...

  • You want phone support and onboarding included rather than an upsell
  • Your list is small but your sends are frequent, and 10x to 24x contact sends matter
  • You are a single marketer on Lite and will move to three users on Standard
  • SMS should be part of the same bill, with 500 messages included on Premium

Use Mailchimp if you...

  • The list does not exist yet and a free plan for up to 250 contacts is enough to start
  • You want automations and testing at $13 to $20 a month rather than $35
  • Your list will stay under a thousand contacts for the foreseeable future
  • You prefer a general email platform you can grow into ecommerce features on

FAQ

Which is cheaper for a small list?

Constant Contact's Lite at $12 a month, or $9 billed annually, sits just under Mailchimp's Essentials at $13 for 500 contacts, and Mailchimp's free plan is the only way to pay nothing, capped at 250 contacts. At the middle, Mailchimp's Standard at $20 is well under Constant Contact's Standard at $35, so the answer flips with the tier.

Do either have a free plan?

Mailchimp does: Free at $0 for up to 250 contacts. Constant Contact's pricing page shows a trial rather than a free tier, with Lite as the entry at $12 a month. If staying on free matters more than entry features, Mailchimp is the only option of the two.

How do send limits work?

Constant Contact publishes them: 10 times your contact count on Lite, 12 times on Standard and 24 times on Premium, with the page noting that overage fees may apply. Mailchimp ties send limits to plan and contact count as well, and its page warns that sending pauses if contact or send limits are exceeded. A heavy sender should price both at their own list size.

What do the top tiers cost and who are they for?

Constant Contact Premium is $80 a month, or $60 billed annually, with unlimited users, unlimited automation templates, custom and ecommerce automations and 500 SMS messages. Mailchimp Premium is $350 a month for a 500-contact list and is aimed at teams needing advanced tools, unlimited contacts and priority support. That is a $270 monthly gap at the same list size.

Is annual billing worth it on Constant Contact?

It saves 25%: Lite moves from $12 to $9 a month, Standard from $35 to $26.25 and Premium from $80 to $60. Over a year that is $36, $105 and $240 saved respectively, at the cost of committing to the platform for the term.

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Heraldware analysis engine

reviewed · data sourced from official product pages · sources: constantcontact.com, mailchimp.com