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HubSpotvsMailchimp

TL;DR

HubSpot sells a suite and prices by seat and contact tier: Marketing Hub Free at $0 for up to two users with 2,000 branded sends a month, Starter from $7 per seat per month billed annually ($20 month-to-month) with 1,000 marketing contacts, Professional at $800/mo annually with three core seats and a required $3,000 onboarding, Enterprise at $3,600/mo with five seats and $7,000 onboarding. Mailchimp sells email campaigns and prices by plan: Free capped at 250 contacts and 500 sends, Essentials $13/mo, Standard $20/mo and Premium $350/mo on a twelve-month term, each scaling sends by 10x, 12x and 15x your contact count. Buy Mailchimp to send newsletters well and cheaply; buy HubSpot when marketing, CRM and sales need to share one database.

Mailchimp prices the campaign rather than the organisation. The Free plan stops at 250 contacts, one seat, one audience and a ceiling of 500 sends a month, with no automation flows. Essentials is $13 per month on a twelve-month term and opens three seats, three audiences and sends at ten times your contact count with up to four automation flow steps. Standard is $20 per month with five seats, five audiences, sends at twelve times contacts and up to 200 automation flows, and it is the plan offered with a 14-day trial. Premium is $350 per month with unlimited seats and audiences, sends at fifteen times contacts and priority support. Exceed a plan's contact or send limit and overage charges apply, or sending pauses.

The structural difference shows up on day one. HubSpot makes you choose a seat model and a contact tier, and its Professional tier makes you pay for onboarding before the software is switched on, which is a serious cost at $3,000. Mailchimp makes you choose a plan and then watch the contact count, since the same list can push you from $13 to $20 to $350 without a single new feature being used. Small senders are cheaper on Mailchimp; organisations that treat the CRM as the source of truth usually find HubSpot's seat pricing less punishing than Mailchimp's contact ladder.

Pros & cons

👍 HubSpot Pros

  • Free tier covers two users, a CRM and 2,000 branded sends a month at $0
  • Starter starts at $7 per seat per month billed annually with 1,000 marketing contacts included
  • Marketing, sales and service data sit in one database, so segments follow the customer record
  • Send allowance scales with the contact tier: 5x on Starter, 10x on Professional, 20x on Enterprise

👎 HubSpot Cons

  • Professional is $800/mo billed annually and requires a one-time $3,000 onboarding fee
  • Enterprise adds $7,000 onboarding on top of $3,600 per month
  • Extra core seats cost $45/mo on Professional and $75/mo on Enterprise, so price the team, not the plan

👍 Mailchimp Pros

  • Essentials is $13/mo on a twelve-month term, Standard $20 and Premium $350 — published numbers
  • Free plan accepts up to 250 contacts with 500 sends a month, so a list can start at $0
  • Standard includes up to 200 automation flows, five seats and five audiences at $20/mo
  • No onboarding fee and no per-seat charge above the plan's included seats

👎 Mailchimp Cons

  • Free caps at 250 contacts, one seat and 500 sends a month, with no automation flows
  • Premium at $350/mo is a large jump from Standard, and contact growth is what forces it
  • Overage applies when contact or send limits are crossed, and sending pauses if they are exceeded

Side by side

FeatureHubSpotMailchimp
Free tier$0: 2 users, 2,000 branded sends/month, 1 automated action$0: 250 contacts, 1 seat, 500 sends/month, no flows
Entry paid planStarter from $7/seat/mo billed annually, $20 month-to-monthEssentials $13/mo on a twelve-month term
Mid tierProfessional $800/mo annually, 3 core seats includedStandard $20/mo: 5 seats, 5 audiences, 200 automation flows
Top tierEnterprise $3,600/mo, 5 core seats, $7,000 onboardingPremium $350/mo: unlimited seats and audiences
Contacts included1,000 on Starter, 2,000 on Professional, 10,000 on EnterpriseTiered by plan: 250 free, then list size sets the price
Send allowance2,000 free; 5x, 10x, 20x your contact tier on paid plans500 free; 10x, 12x, 15x contacts on Essentials, Standard, Premium
One-time fees$3,000 onboarding required on Professional, $7,000 on EnterpriseNone
Automation10 automated actions on Starter, unlimited on Professional4 flow steps on Essentials, 200 flows on Standard and Premium
Seats$45/mo per extra core seat on Professional, $75 on Enterprise3, 5 and unlimited seats by plan, no per-seat charge

Verdict

Pick HubSpot if

Choose HubSpot if marketing and sales share a database

When the CRM is the system of record and campaigns, lists and deals must agree, HubSpot's single store of contacts removes a whole category of sync problems. Start free, take Starter at $7 per seat per month billed annually, and treat Professional's $800 plus $3,000 onboarding as the moment the stack becomes a commitment rather than a subscription.

Pick Mailchimp if

Choose Mailchimp if the job is sending email

For newsletters, product announcements and simple automations, Mailchimp's published ladder — $13, $20, $350 on a twelve-month term — is cheaper and has no onboarding fee. Watch the contact count though: it is the variable that moves the bill, and Premium at $350/mo arrives faster than the feature list justifies for a small list.

What the vendors say, and what we did not measure

No independent reviews, ratings or user quotes were collected for this page, so none appear above. Every figure and claim comes from the vendors' own pricing and product pages as retrieved for this article.

Who Should Use Which?

Use HubSpot if you...

  • Sales and marketing must work from the same contact records
  • The plan needs landing pages, ad management and reporting alongside email
  • A team wants one vendor for CRM, support tickets and campaigns

Use Mailchimp if you...

  • The list is small and the budget is under $25 a month
  • Campaign reporting and template quality matter more than CRM depth
  • You would rather pay a flat plan than buy seats and contact tiers

FAQ

Which is cheaper for a list of 500 contacts?

Mailchimp, comfortably. Essentials is $13/mo on a twelve-month term with sends at ten times your contact count, while HubSpot's cheapest paid tier is Starter at $7 per seat per month billed annually with 1,000 marketing contacts included — comparable only if you have a single seat and no need for the wider suite.

Why is HubSpot's Professional tier so much more expensive?

It is a different product class: three core seats, 2,000 marketing contacts, unlimited automation and omni-channel campaign tooling, at $800/mo billed annually. The required one-time $3,000 onboarding is listed separately from that monthly price.

What does Mailchimp charge when I exceed my plan?

Overage charges apply if you pass the contact or email send limit, and sending pauses when a limit is exceeded on the free tier. The pricing table shows the send multipliers — 10x, 12x and 15x contacts — so growth in the list is growth in the bill.

Does HubSpot have a genuinely free plan?

Yes: $0 for up to two users, with 2,000 email sends per calendar month carrying HubSpot branding, one automated action and the CRM underneath. It is usable for a small team that has not yet outgrown branded sends.

Can I move from Mailchimp to HubSpot later?

Both export contacts, templates and campaign history in standard formats, and HubSpot runs migration tooling for paid customers. The work is in rebuilding automations and segments against a new data model rather than in moving the addresses.

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Heraldware analysis engine

reviewed · data sourced from official product pages · sources: hubspot.com, mailchimp.com