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HubSpotvsSalesforce

TL;DR

HubSpot Sales Hub publishes four tiers: Free at $0 for up to two users, Starter at $7 per seat per month billed annually or $20 monthly, Professional at $90 billed annually or $100 monthly, and Enterprise at $150 per seat per month. Salesforce Sales Cloud publishes six: Free Suite at $0, Starter Suite at $25, Pro Suite at $100, Core at $195, Advanced at $395 and Max at $550 per user per month, the top four billed annually. So HubSpot starts far cheaper at the entry point, $7 against $25, while Salesforce's Pro Suite at $100 sits close to HubSpot Professional's $90 annual figure. The catch on HubSpot is that Professional and Enterprise carry required one-time onboarding fees of $1,500 and $3,500; the catch on Salesforce is that everything useful above Starter is billed annually and the AI tiers are priced as add-ons from $125 per user per month.

Salesforce's Sales Cloud page is longer and steeper. Free Suite is $0, Starter Suite is $25 per user per month billed monthly or annually, Pro Suite is $100 per user per month billed annually, Core is $195, Advanced is $395 and Max is $550, all billed annually above Pro. Max includes Agentforce for Sales and Agentforce Coworker, Slack Enterprise+, Tableau Next, Salesforce Spiff, Sales Planning and 2.75 million Flex Credits per org per year. Below that, the useful capabilities are add-ons priced on their own lines: Agentforce for Sales from $125 per user per month, Sales Programs from $100, Revenue Intelligence from $220, Revenue Cloud from $200 and Partner Relationship Management from $10 per login per month. Support is tiered too, with the Standard Success Plan included in all licences, Premier at 30% of net licence fees and Signature by arrangement.

The comparison that matters is the middle of the ladder. HubSpot Starter at $7 per seat is four times cheaper than Salesforce Starter Suite at $25, but at the next step the two converge: HubSpot Professional is $90 per seat annually against Salesforce Pro Suite at $100, a $10 gap. Above that Salesforce pulls away, with Core at $195, Advanced at $395 and Max at $550 against HubSpot's single $150 Enterprise tier. Two structural differences sit on top of the prices. HubSpot's Professional and Enterprise plans require one-time onboarding fees of $1,500 and $3,500, which HubSpot states on its own pricing page. Salesforce's higher tiers are all billed annually, and its AI capability is sold as add-on products from $125 per user per month rather than folded into the seat.

Pros & cons

👍 HubSpot Pros

  • Free tier at $0 for up to two users with no credit card required, covering HubSpot's free sales, marketing, service, content and data tools
  • Starter at $7 per seat per month billed annually is the cheapest published paid seat of the two platforms
  • Both annual and monthly rates are published for the two lower tiers: Starter $7 annual or $20 monthly, Professional $90 annual or $100 monthly
  • Credit allowances are stated per tier, 500 on Starter, 3,000 on Professional and 5,000 on Enterprise
  • Feature limits are documented rather than implied, including 500, 3,000 and 12,000 calling minutes and 15, 100 and 350 pipelines across the tiers
  • A stated bundle discount for new customers: Revenue Hub Professional at $57 per seat per month against a stated $95, or Enterprise at $98 against $140, billed annually

👎 HubSpot Cons

  • Professional and Enterprise carry required one-time onboarding fees of $1,500 and $3,500 respectively
  • Enterprise at $150 per seat per month has no monthly alternative published
  • Calls, pipelines, workflows and transcription hours are capped by tier, with 50 restricted workflows on Starter against 300 on Professional
  • Advanced governance such as deal splits, deal journey analytics and pipeline approvals is confined to Enterprise
  • Lead scoring is capped at 5 scores on Professional and 10 on Enterprise
  • The top of the ladder stops at $150 per seat, which is below Salesforce's Advanced and Max tiers, so heavily customised enterprise requirements have less headroom in the published range

👍 Salesforce Pros

  • Free Suite at $0 and a published six-step ladder: $25, $100, $195, $395 and $550 per user per month
  • Starter Suite at $25 per user per month is billed monthly or annually, giving a genuine monthly option at the entry tier
  • Max at $550 per user per month includes Agentforce for Sales and Coworker, Slack Enterprise+, Tableau Next and 2.75 million Flex Credits per org per year
  • Add-on pricing is published rather than quoted: Agentforce for Sales from $125, Sales Programs from $100, Revenue Intelligence from $220, Revenue Cloud from $200 and Partner Relationship Management from $10 per login per month
  • A 30-day free trial is offered with no credit card and no installation
  • Support levels are stated in commercial terms, with the Standard Success Plan included in all licences and Premier at 30% of net licence fees

👎 Salesforce Cons

  • Everything above Starter Suite is billed annually, so the higher tiers need a yearly commitment
  • Entry into AI is expensive: Agentforce for Sales starts at $125 per user per month, nearly twice HubSpot Professional's annual seat price
  • The published ladder rises steeply, from $25 at Starter Suite to $550 at Max, a 22-fold difference
  • Signature support is arranged rather than published, and Premier is priced as a percentage of net licence fees rather than a fixed number
  • The page states that AI can be added to Core and above and that detailed pricing requires a sales conversation
  • Session and compliance items such as Backup and Recover, Archive, Data Detect and Security Center appear only from Advanced at $395 per user per month

Side by side

FeatureHubSpotSalesforce
Free tierFree at $0 a month for up to two users, no credit card requiredFree Suite at $0 per user per month
Entry paid tierStarter at $7 per seat per month billed annually, or $20 monthlyStarter Suite at $25 per user per month, billed monthly or annually
Second paid tierProfessional at $90 per seat per month billed annually, or $100 monthlyPro Suite at $100 per user per month billed annually
Third tierEnterprise at $150 per seat per monthCore at $195 per user per month billed annually
Fourth and fifth tiersNot published beyond EnterpriseAdvanced at $395 and Max at $550 per user per month billed annually
AI pricingHubSpot credits included per tier: 500, 3,000 and 5,000Sold as add-ons: Agentforce for Sales from $125 per user per month, with AI available on Core and above
Required one-time feesProfessional onboarding $1,500 and Enterprise onboarding $3,500Not stated on the pricing page reviewed
Calling allowance500, 3,000 and 12,000 minutes across Starter, Professional and EnterpriseNot published as a per-tier minute allowance on the pricing page
Automation limitsUp to 50 restricted workflows on Starter, 300 on Professional, 1,000 on EnterpriseNot published as a per-tier workflow count on the pricing page
Support termsPriority support stated on the platform tiersStandard Success Plan included, Premier at 30% of net licence fees, Signature by arrangement
TrialFree tier available permanently for up to two users30-day free trial with no credit card and no installation

Verdict

Pick HubSpot if

Choose HubSpot when you want a cheap seat and published limits

HubSpot is the cheaper starting point and the more legible purchase. Free covers up to two users at $0, Starter is $7 per seat per month billed annually or $20 monthly, Professional is $90 annually or $100 monthly, and Enterprise is $150 per seat. Unlike Salesforce, both rates are published for the lower tiers and the caps are written down: 500, 3,000 and 5,000 credits, 500, 3,000 and 12,000 calling minutes, and 15, 100 and 350 pipelines. Two things raise the real cost. Professional and Enterprise carry required one-time onboarding fees of $1,500 and $3,500, and the ladder stops at $150, so a very large or heavily governed sales organisation runs out of published tiers sooner.

Pick Salesforce if

Choose Salesforce when you need the top of the ladder and know what it costs

Salesforce wins when the requirement is scale, breadth or an AI story the buyer already believes in. Starter Suite is $25 per user per month billed monthly or annually, Pro Suite is $100 billed annually, and Core at $195, Advanced at $395 and Max at $550 each add capability, with Max bundling Agentforce for Sales and Coworker, Slack Enterprise+, Tableau Next and 2.75 million Flex Credits per org per year. The add-on prices are published rather than hidden: Agentforce for Sales from $125 per user per month, Revenue Intelligence from $220 and Revenue Cloud from $200. The costs to note are that everything above Starter Suite is billed annually, that AI at $125 per user per month exceeds a HubSpot Professional seat, and that Signature support has no published figure.

What the vendors say, and what we did not measure

HubSpot: vendor-published claims

  • HubSpot states that the Free tier covers up to two users with no credit card required
  • HubSpot states a bundle offer for new customers: Revenue Hub Professional at $57 per seat per month against a stated $95

HubSpot: caveats

  • HubSpot states that Professional requires a one-time onboarding fee of $1,500 and Enterprise one of $3,500
  • HubSpot's Enterprise tier has no published monthly price

Salesforce: vendor-published claims

  • Salesforce states that Max includes Agentforce for Sales, Slack Enterprise+, Tableau Next and 2.75 million Flex Credits per org per year
  • Salesforce offers a 30-day free trial with no credit card and no installation

Salesforce: caveats

  • Salesforce states that AI can be added to Core and above and that detailed pricing requires a sales conversation
  • Salesforce's higher tiers are billed annually rather than monthly

Neither HubSpot nor Salesforce publishes third-party review data we are willing to restate as fact, and we did not run either platform. Every figure here comes from the two vendors' own pricing pages as published when this comparison was written. The lists headed 'vendor-published claims' are the vendors' own statements, not user reviews.

Who Should Use Which?

Use HubSpot if you...

  • Small sales teams that want a paid seat at $7 a month with a permanent free tier beneath it
  • Buyers who want published caps for calling minutes, pipelines and automation rather than a quote
  • Teams that will not commit annually at the entry point, since Starter has a $20 monthly option
  • Organisations that want AI included as credits per tier instead of a separate per-user subscription

Use Salesforce if you...

  • Enterprises that need tiers above a $150 per seat ceiling, up to Max at $550 per user per month
  • Buyers who want Slack Enterprise+, Tableau Next and Agentforce bundled into the top tier
  • Teams that need specific add-ons with published prices, such as Revenue Intelligence from $220 or Revenue Cloud from $200 per user per month
  • Sales organisations that value the Salesforce partner and add-on ecosystem over the lowest seat price

FAQ

Which has the cheaper entry price?

HubSpot, clearly. Starter is $7 per seat per month billed annually with a $20 monthly option, against Salesforce Starter Suite at $25 per user per month. Both platforms have a free tier: HubSpot's covers up to two users permanently, and Salesforce's Free Suite is $0 per user per month.

Where do the two converge on price?

At the second paid tier. HubSpot Professional is $90 per seat per month billed annually, or $100 monthly, and Salesforce Pro Suite is $100 per user per month billed annually. Above that they diverge: HubSpot has one further published tier at $150, while Salesforce continues to Core at $195, Advanced at $395 and Max at $550.

Are there hidden costs on HubSpot?

HubSpot states two on its own pricing page: a required one-time Professional onboarding fee of $1,500 and a required one-time Enterprise onboarding fee of $3,500. Those sit on top of the seat price and are not optional.

How much does AI cost on each platform?

HubSpot includes credits per tier, 500 on Starter, 3,000 on Professional and 5,000 on Enterprise. Salesforce sells AI as add-on products, with Agentforce for Sales from $125 per user per month, and states that AI can be added to Core and above, with detailed pricing requiring a sales conversation.

Which platform publishes monthly prices?

HubSpot publishes a monthly alternative for its lower tiers: Starter at $20 per seat monthly against $7 annual, and Professional at $100 monthly against $90 annual. Salesforce gives Starter Suite a monthly-or-annual option at $25, but Pro Suite, Core, Advanced and Max are all billed annually.

Which should a small B2B sales team pick?

On published prices, HubSpot. Starter at $7 per seat per month covers calling, task queues and intent signals with 500 credits, and the free tier supports up to two users at no cost. Salesforce's cheapest paid tier is $25, though it includes Slack Free and AI features that HubSpot gates at higher tiers or in credits; the right answer depends on how much of that bundle you would actually use.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: hubspot.com, salesforce.com