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IntegromatvsZapier

TL;DR

Integromat is Make's former name, so this is really Make vs Zapier. The billing units differ: Make counts credits consumed per action and gives a free plan with 1,000 credits and 2 active scenarios, then $12/month for 10,000 credits on Core. Zapier counts tasks and its free plan allows 100 a month, with Professional from $19.99/month, Team from $69/month for 25 users, and annual billing saving around a third. Make is cheaper per unit and stronger on visual branching; Zapier has the broader app catalogue, deeper enterprise governance and the simpler mental model. Pick Make when cost per automation is the deciding factor, Zapier when your workflows span unusual apps or need enterprise controls.

Make counts credits: most actions cost one, heavier AI-backed modules cost more, and error handlers and routers are free. Its Free plan includes 1,000 credits a month with 2 active scenarios and 3,000+ apps; Core steps up to 10,000 credits monthly at $12/month with unlimited active scenarios, one-minute scheduling and API access; Pro at $21/month adds priority execution and full-text log search; Teams at $38/month adds roles and shared scenario templates.

Zapier counts tasks: its Free plan allows 100 tasks a month with unlimited Zaps, Tables and Forms but two-step Zaps only. Professional from $19.99/month unlocks multi-step Zaps, unlimited premium apps, webhooks and AI fields; Team from $69/month covers 25 users with shared Zaps, shared connections, SAML SSO and priority support; Enterprise is quoted. Paying yearly saves around a third - an example on Zapier's pricing page shows $33.33/month billed annually against a $400 annual total. The enterprise picture is where Zapier separates itself, with SOC 2 Type II and SOC 3 compliance, SSO and SCIM provisioning, managed connections, action restrictions, AI guardrails and end-to-end observability on its enterprise plan. Make counters with overage protection, audit logs, custom roles and domain-claimed SSO at its Enterprise tier.

Pros & cons

👍 Integromat Pros

  • Free plan of 1,000 credits a month with 2 active scenarios, versus Zapier's 100 tasks
  • Core at $12/month for 10,000 credits; Pro $21/month; Teams $38/month
  • 3,000+ standard apps plus 350+ AI apps, an MCP server and AI agent tooling
  • Error handlers and routers consume no credits, so branching and failure paths are not billed
  • Real-time execution monitoring, plus log retention from 7 days on Free up to 60 days on Enterprise
  • Enterprise tier includes credits overage protection, audit logs and domain-claim SSO

👎 Integromat Cons

  • Free tier allows only 2 active scenarios and enforces a 15-minute minimum interval, so it cannot run near-real-time workloads
  • Credit consumption varies by module and AI use, which makes monthly cost harder to predict than a flat task count
  • No self-hosting; processing happens in the vendor's AWS regions
  • Smaller app catalogue than Zapier's, so an unusual integration may not exist

👍 Zapier Pros

  • Free plan includes unlimited Zaps, Tables and Forms with 100 tasks a month and Zapier Copilot
  • Professional from $19.99/month removes the two-step limit and unlocks unlimited premium apps, webhooks and AI fields
  • Team from $69/month covers 25 users with shared Zaps and folders, shared app connections, SAML SSO and priority support
  • Annual billing discounts are significant - the pricing page shows roughly a third off monthly rates
  • Enterprise governance: SOC 2 Type II and SOC 3, GDPR and CCPA alignment, SSO with SCIM provisioning, AI model opt-out, action restrictions, managed connections and observability
  • Largest app catalogue of the two, which matters when one of your tools is niche

👎 Zapier Cons

  • Entry price is higher than Make's: $19.99/month against $12/month for a comparable first paid step
  • Free plan's 100 tasks a month is a fraction of Make's 1,000 credits and runs out quickly in testing
  • Two-step Zaps only on the free plan, so any real logic requires an upgrade
  • Team seats are capped at 25 users, with larger deployments pushed to Enterprise pricing

Side by side

FeatureIntegromatZapier
Billing unitCredits consumed per actionTasks per successful action step
Free plan1,000 credits/month, 2 active scenarios, 15-min minimum interval100 tasks/month, unlimited Zaps, Tables and Forms, two-step Zaps only
Entry paid tierCore, $12/month for 10,000 creditsProfessional, from $19.99/month
Mid tierPro, $21/monthTeam, from $69/month for 25 users
Top tierTeams, $38/month; Enterprise customEnterprise, contact for pricing
Annual discountListed as saving 15% or morePaying yearly saves around a third
Multi-step logicScenario builder with routers, filters and error handlers (no credit charge for routers or handlers)Multi-step Zaps from Professional upward
Apps3,000+ standard apps plus 350+ AI appsLargest catalogue of the two, with premium apps on paid tiers
UsersUnlimited users listed on plans25 users on Team; more via Enterprise
Enterprise controlsSSO with domain claim, audit logs, custom roles, overage protectionSOC 2 Type II and SOC 3, SSO with SCIM, AI model opt-out, managed connections, AI guardrails
Log retention7 days Free, 30 days Core/Pro/Teams, 60 days EnterprisePlan-dependent task history
AI featuresAI Agents (beta), MCP server, AI Content Extractor, AI Web SearchZapier Copilot, AI fields, MCP server, agentic workflows
Best fitCost-efficient visual automation with a usable free tierBroadest app coverage, team workflows and enterprise governance

Verdict

Pick Integromat if

Lower cost per automation and a free tier you can build on

Make wins on arithmetic and on the free plan: 1,000 credits a month rather than 100 tasks, $12/month for 10,000 credits on Core, and no charge for the routing and error handling that make complex scenarios possible. For teams whose constraint is budget per automation step, this is the cheaper structure.

Pick Zapier if

Broadest app coverage with enterprise-grade governance

Zapier wins when coverage and control decide it. Its catalogue is the largest, Team covers 25 users with shared connections and SAML SSO at $69/month, and the Enterprise tier brings SOC 2 Type II and SOC 3 compliance, SCIM provisioning and AI guardrails that regulated teams ask for before signing anything.

What the vendors say, and what we did not measure

Integromat: vendor-published claims

  • Make's pricing page lists Capterra 4.8, G2 4.7 and GetApp ratings; vendor-published figures

Integromat: caveats

  • No independent review data was collected or verified for this comparison

Zapier: vendor-published claims

  • Zapier publishes compliance credentials on its pricing page, including SOC 2 Type II and SOC 3, GDPR and CCPA alignment, and SSO with SCIM provisioning

Zapier: caveats

  • No independent review data was collected or verified for this comparison

We did not collect or verify independent reviews, ratings or user quotes for either platform; only vendor-published figures and compliance claims appear here, attributed as such.

Who Should Use Which?

Use Integromat if you...

  • You want a free automation tier that lasts longer than a week of testing
  • Your workflows branch heavily and you would rather not pay for routers or error handlers
  • You want a visual builder with AI agent and MCP tooling at a $12-21/month entry price
  • You process files inside scenarios and need documented size and transfer limits per tier

Use Zapier if you...

  • One of your tools is niche and you need the widest app catalogue available
  • Your automation lives inside a team of up to 25 people who need shared connections and SSO
  • Procurement requires SOC 2 Type II and SOC 3 documentation before approval
  • You want shared app connections and action restrictions so nobody wires up an unapproved integration

FAQ

How much cheaper is Make than Zapier?

On entry pricing, Make Core is $12/month for 10,000 credits and Zapier Professional starts at $19.99/month, with yearly billing on Zapier reducing the effective monthly rate. Whether that translates into a cheaper bill depends on how many actions your workflows perform per task.

What is the difference between a credit and a task?

Both bill roughly one unit per action. Make does not charge credits for error handlers or routers, while Zapier counts a task per successful action step, so a branching workflow with fallback paths can behave differently on each platform as it scales.

Which free plan is more usable?

Make's: 1,000 credits a month with 2 active scenarios. Zapier's free plan allows 100 tasks a month with unlimited Zaps but restricts them to two steps.

Does Zapier still work out cheaper with annual billing?

Annual billing saves roughly a third on Zapier, which narrows the gap with Make. Make lists an annual saving of 15% or more, so the discount difference is real but limited.

Which platform is better for a company with compliance requirements?

Zapier, on paper: SOC 2 Type II and SOC 3, SSO with SCIM provisioning, AI model opt-out and managed connections are published on its pricing page. Make's Enterprise tier offers audit logs, custom roles, SSO with domain claim and overage protection.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: make.com, zapier.com