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Monday CRMvsPipedrive

TL;DR

monday CRM charges $12 per seat per month billed annually on Basic ($18 monthly) with 1,000 active contacts and deals, $17 on Standard with 10,000 contacts and the AI agent set, and $28 on Pro with 100,000 contacts and 25,000 automations a month; Ultimate is quoted. Pipedrive charges €14 per seat on Lite (€168 per seat per year), €39 on Growth, €59 on Premium and €79 on Ultimate, all billed annually, and prices extras separately: LeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41 and Smart Docs from €32.50. monday folds AI into the seat; Pipedrive keeps the entry price low and sells the sales extras as line items.

monday CRM publishes four rungs. Basic at $12 per seat per month billed annually ($18 paid monthly) holds 1,000 active contacts and deals, one workspace, one dashboard, five columns per board and 20 quotes or invoices a month. Standard at $17 annually ($25 monthly) brings the AI agents — outreach caller, lead sourcer, build-your-own agent, meeting prep, AI meeting notetaker — plus three workspaces, 10,000 contacts, 250 automations a month, 50 quotes and the iOS and Android apps. Pro at $28 annually ($41 monthly) lifts the ceiling to 15 workspaces, 100,000 contacts, 25,000 automations, 250 quotes, mass email and sequences. Ultimate, previously the Enterprise tier, is quoted and lists unlimited records, HIPAA compliance, advanced permissions, a white-glove migration and 25,000 API calls a day. Plans start at three seats, the trial runs 14 days, and the page shows yearly billing discounted.

Pipedrive publishes its whole ladder in euros: Lite at €14 per seat per month billed annually (€168 per seat per year), Growth at €39 (€468), Premium at €59 (€708) and Ultimate at €79 (€948), with annual billing advertised at up to 42% below monthly and a 14-day trial that needs no credit card. The add-ons are listed with their own starting prices: LeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41 and Smart Docs from €32.50. Pipedrive states that over 100,000 companies use the product, lists 500+ integrations, describes itself as GDPR compliant, and offers free implementation on plans above $400 a year.

Pros & cons

👍 Monday CRM Pros

  • Basic at $12 per seat per month billed annually, $18 when paid monthly
  • AI agents — outreach caller, lead sourcer, meeting prep, notetaker — inside Standard at $17
  • Quotes and invoices built in: 20 a month on Basic, 250 a month on Pro
  • Pro at $28 covers 100,000 active contacts and 25,000 automations a month
  • Ultimate publishes its full capability list even though the price is quoted

👎 Monday CRM Cons

  • Plans start at three seats, so the entry price is a floor rather than a total
  • Mobile apps are listed under Standard, not Basic
  • Monthly billing is 50% above the annual rate on Basic
  • Contact and deal caps push an upgrade at 1,000 records on the entry tier

👍 Pipedrive Pros

  • Lite at €14 per seat per month undercuts monday's Basic on published entry price
  • Four published tiers run to €79, so the whole ladder is visible without a sales call
  • Add-ons carry their own starting prices: LeadBooster €32.50, Projects €16, Campaigns €13.33
  • 14-day trial with no credit card required, and annual billing advertised at up to 42% off
  • 500+ integrations listed, GDPR compliance stated, and free implementation on plans above $400 a year

👎 Pipedrive Cons

  • Every useful extra (LeadBooster, Campaigns, Web Visitors, Smart Docs) is billed separately
  • No published contact or record cap on the pricing page, so volume limits live in the docs
  • No free tier: the trial is the only route before payment
  • Prices are quoted in euros on the page we read, which adds a currency question for dollar buyers

Side by side

FeatureMonday CRMPipedrive
Starting priceBasic $12 per seat per month billed annually ($18 monthly)Lite €14 per seat per month billed annually (€168 per seat per year)
Free tierNo free tier; 14-day trial, plans from 3 seatsNo free tier; 14-day trial without a credit card
Mid tierStandard $17 per seat annually ($25 monthly) with 10,000 contactsGrowth €39 per seat annually (€468 per seat per year)
Upper tierPro $28 per seat annually ($41 monthly) with 100,000 contactsPremium €59 per seat annually (€708 per seat per year)
Top tierUltimate quoted: unlimited contacts, HIPAA compliance, 25,000 API calls a dayUltimate €79 per seat annually (€948 per seat per year)
AIOutreach caller, lead sourcer, meeting prep and notetaker agents inside Standard and ProBuilt-in AI advertised on the pricing page with no separate AI price shown
Add-ons and extrasQuotes and invoices included: 20 a month on Basic, 250 on ProLeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41
Automation and volume limits250 automations a month on Standard, 25,000 on Pro; contact caps 1,000 / 10,000 / 100,000500+ integrations listed; no monthly automation cap published on the pricing page
Seat minimumPlans start at 3 seatsPer-seat pricing from the first seat, no minimum published
BillingYearly billing discounted, page shows 33% off; monthly plans not discountedAnnual billing advertised at up to 42% against monthly

Verdict

Pick Monday CRM if

Pick monday CRM when the agents should be bundled

Standard at $17 per seat per month brings the outreach caller, lead sourcer, meeting prep and notetaker into the subscription, and 10,000 active contacts are already covered. Pipedrive keeps its entry price lower but sells those sales extras as separate line items.

Pick Pipedrive if

Pick Pipedrive when the base price has to stay low

Lite at €14 per seat per month undercuts monday's Basic, the ladder runs to €79 with every rung visible, and each add-on carries its own starting rate from €13.33 upward. monday CRM is the cheaper route once its AI agents would otherwise be bought as separate tools.

What the vendors say, and what we did not measure

We collected no independent reviews, ratings or user quotations for monday CRM or Pipedrive in this run; claims such as "Trusted by around 250,000 customers" (monday.com) and "Trusted by over 100,000 companies" (Pipedrive) are the vendors' own. Prices were read from monday.com/crm/pricing (US dollars) and pipedrive.com/pricing (euros) on the date shown above.

Who Should Use Which?

Use Monday CRM if you...

  • Sales teams that want AI outreach and meeting notes inside the subscription
  • Companies whose active pipeline stays under 10,000 contacts on the $17 tier
  • Teams already running monday work management that want one vendor

Use Pipedrive if you...

  • Small teams that want the lowest published per-seat entry
  • Buyers who prefer choosing add-ons such as LeadBooster or Campaigns one at a time
  • Organisations that want GDPR-compliant tooling with 500+ listed integrations

FAQ

Which is cheaper per seat?

monday CRM Basic is $12 per seat per month billed annually, Pipedrive Lite is €14 per seat per month billed annually (€168 per seat per year). The pages served different currencies — dollars for monday, euros for Pipedrive — so the gap is smaller than the numbers suggest once converted.

Is there a free plan on either?

Neither publishes one. monday CRM runs a 14-day trial and starts plans at three seats; Pipedrive runs a 14-day trial that asks for no credit card.

What do the add-ons cost?

Pipedrive lists LeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41 and Smart Docs from €32.50. monday CRM has no equivalent price list: quotes, invoices and automations are metered inside each tier instead.

How do the contact limits compare?

monday CRM publishes 1,000 active contacts and deals on Basic, 10,000 on Standard, 100,000 on Pro and unlimited on Ultimate. Pipedrive's pricing page publishes no contact ceiling, so that number has to be taken from its documentation.

Which includes AI agents?

monday CRM lists the outreach caller, lead sourcer, meeting prep agent and AI meeting notetaker inside Standard and above. Pipedrive advertises built-in AI on its pricing page without a separate published price for it.

Do monthly plans cost more?

Yes on both. monday CRM charges $18, $25 and $41 per seat month-to-month against $12, $17 and $28 on annual billing, and Pipedrive advertises annual billing at up to 42% below its monthly rate.

Spot an outdated price or feature? Let us know and we'll verify it.

Heraldware analysis engine

reviewed · data sourced from official product pages · sources: monday.com, pipedrive.com