Two CRMs open at the same number and then split in opposite directions.
TL;DR
Pipedrive lists Lite at US$14 per seat per month billed annually (US$168 per seat per year), then Growth at US$39, Premium at US$59 and Ultimate at US$79, with a 14-day trial and no free plan. Zoho CRM lists a free edition for three users and Standard at US$14, Professional at US$23 and Enterprise at US$40 per user per month. Pipedrive is a single-purpose pipeline tool that gets expensive as seats multiply; Zoho keeps every published tier below Pipedrive's third rung and adds calling, inventory and portals.
Pipedrive bills per seat with an annual commitment: Lite at US$14 (one payment of US$168 per seat per year) covers lead, calendar and pipeline management, AI-generated reports, 500+ integrations and its built-in meeting intelligence; Growth at US$39 (US$468 a year) adds full email sync with tracking, automations, nurturing sequences, subscription tracking and a meeting scheduler; Premium at US$59 (US$708 a year) brings LeadBooster lead capture and routing, scoring and data enrichment, AI email drafting, quotes and contracts with e-signatures; Ultimate at US$79 (US$948 a year) unlocks the rest of the feature set. Monthly billing is available and annual billing saves up to 42%.
Zoho CRM charges per user and publishes a ladder that starts lower and ends lower: a free edition that runs for three users with contact management, follow-up reminders, workflow automation, standard reports, APIs and mobile apps; Standard at US$14 with mass email, built-in calling, multiple pipelines, forms and forecasting; Professional at US$23 adding AI agents, process and inventory management, predictive intelligence, CPQ and customer portals; Enterprise at US$40 adding multi-team management, approval processes, account-based marketing, a developer sandbox and field-level encryption. Zoho states that local taxes are added to the listed prices.
| Feature | Pipedrive | Zoho CRM |
|---|---|---|
| Starting price | Lite US$14 per seat per month billed annually (US$168 per seat per year) | Standard US$14 per user per month |
| Free tier | No free plan; 14-day trial without a credit card | Free edition at US$0 for three users, no time limit |
| Mid tiers | Growth US$39, Premium US$59 per seat per month billed annually | Professional US$23 per user per month |
| Top published tier | Ultimate US$79 per seat per month (US$948 per seat per year) | Enterprise US$40 per user per month |
| Smaller entry point | None below the Lite seat price | Bigin Express US$7 per user per month |
| Billing basis | Per seat; annual commitment saves up to 42% against monthly | Per user; local taxes such as VAT or GST are added |
| Paid allowances | Growth adds email sync and automation; Premium adds LeadBooster and e-signature | Standard adds calling and pipelines; Professional adds AI agents and CPQ |
| Integrations | 500+ integrations listed, including Zapier, Zoom and Lemlist | Gmail, Outlook, Slack, Zoom and Teams from Standard; QuickBooks from Enterprise |
| Platform | Browser-based, with iOS and Android apps | Browser-based, with mobile apps listed in the free edition |
| Offline editing | No offline editing in the browser | No offline editing in the browser |
Pick Pipedrive if
The pipeline, activity reminders, email sync and quoting tools are the product, so a sales team spends its time in one screen instead of a suite. Zoho is the better value once the company needs support, inventory or marketing modules in the same account.
Pick Zoho CRM if
Three users work free forever, US$14 per user adds calling and pipelines, and US$40 buys the top published tier with sandbox and field-level encryption. Pipedrive's matching entry price includes no free plan and puts email sync and automation a tier higher.
We collected no independent reviews, ratings or user quotations for Pipedrive or Zoho CRM in this run. Every price above was read from pipedrive.com and zoho.com pricing pages, and claims such as integration counts are the vendors' own.
At the entry level, yes: Pipedrive Lite is US$14 per seat per month billed annually and Zoho CRM Standard is US$14 per user per month, so five seats cost US$70 a month on either. Above that the ladders differ: Pipedrive climbs to US$39, US$59 and US$79, while Zoho climbs to US$23 and then stops at US$40.
No. Pipedrive offers a 14-day trial with no credit card required, after which every user needs a paid seat. Zoho CRM keeps a free edition for three users that Zoho describes as running indefinitely.
Zoho CRM includes calling from the US$14 Standard tier. Pipedrive handles email and activity tracking at that level, and deeper sales tooling such as LeadBooster and e-signature arrives at its US$59 Premium tier.
Pipedrive includes quotes, proposals and contracts with e-signatures in its Premium tier at US$59 per seat per month billed annually. Zoho CRM offers configure-price-quote from Professional at US$23 per user per month, with contract signing handled through its broader ecosystem.
Pipedrive shows per-seat prices on an annual commitment and states that annual billing saves up to 42% against monthly. Zoho lists monthly and annual toggles at the same per-user figures and states that local taxes are charged in addition.
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