Terms of Service

1. Service Description

Heraldware ("we", "us", "our") provides business lead data services ("Service") to accounting and bookkeeping professionals. Leads are sourced from public business registration records and enriched with publicly available contact information.

2. Lead Exclusivity

Upon delivery to a client, each lead is permanently flagged as assigned and will never be sold or provided to any other party. Exclusivity is guaranteed for all purchased leads.

3. Delivery Timeline

We provide estimated delivery windows for each pack size based on average regional filing volumes. These are estimates only and not guaranteed. We are not liable for delays beyond our reasonable control.

4. Client Obligations

Clients are responsible for:

• Using leads in compliance with all applicable laws, including TCPA and GDPR where relevant
• Not sharing, reselling, or redistributing delivered leads
• Providing accurate contact and region information at time of purchase

5. Limitation of Liability

Lead data is provided "as is" without warranties of completeness, accuracy, or fitness for a particular purpose. Our total liability shall not exceed the amount paid for the leads in question.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Serbia. Any disputes shall be resolved in the courts of Belgrade, Serbia.

7. Acceptable Use Policy

By using Heraldware, you agree to use our Service solely for legitimate business purposes in connection with your own business development and client outreach. The following uses are strictly prohibited:

• Illegal activities: Using leads for fraud, harassment, or any purpose that violates applicable law
• Privacy infringement: Attempting to circumvent privacy protections, doxxing, or contacting individuals in violation of TCPA, GDPR, or other privacy regulations
• Resale and redistribution: Selling, leasing, or sharing leads with third parties without our prior written consent
• Scraping and harvesting: Using our platform, data, or infrastructure to scrape, harvest, or extract data for any purpose other than your own direct business development
• Unauthorized access: Attempting to gain unauthorized access to our systems, other users' data, or our data sources

We reserve the right to immediately terminate access for any user who violates this policy. Violations may also be reported to relevant authorities where appropriate.

8. Contact

Questions about these Terms? Email us at info@heraldware.com.